Summary
Overview
Work History
Education
Skills
Timeline
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Tricia St. Juste

Fayetteville

Summary

Expert in rapid problem-solving and critical decision-making within complex regulatory environments. Proven track record in crisis management and team leadership, enhancing project outcomes in corporate settings, healthcare administration, and public affairs. Strong analytical skills drive effective strategies and operational success.

Overview

14
14
years of professional experience

Work History

Clayton County Police Dept.
Jonesboro
11.2022 - Current
  • Lost or found property
  • Disabled or abandoned vehicles
  • Harassing or obscene phone calls
  • Minor, private property vehicle accidents without injury
  • Traffic control: Assisting with traffic direction at accident scenes, special events, or during other incidents.
  • Community outreach: Representing the police department at community events and functions to build positive relationships.
  • Vacation/business checks: Performing security checks on homes or businesses while owners are away.
  • Providing assistance: Helping stranded motorists, giving directions, and answering questions from the public.
  • Special event support: Assisting with security and crowd control at special events.
  • Equipment transport: Transporting and placing equipment like speed trailers and message boards.
  • Administrative and operational duties
  • Writing police reports: Taking and writing reports for low-risk incidents, either over the phone or in person.
  • Monitoring cameras: Using surveillance systems to monitor activity in public areas.
  • Radio communication: Operating police radios to communicate with dispatch and field officers.

New York City 911 operations
New York
01.2019 - 04.2022
  • Based on the information received, dispatchers send police, fire, or emergency medical services (EMS) units to the scene.
  • Dispatchers track the status and location of all police, fire, and ambulance units in the field.
  • As an incident unfolds, dispatchers provide responding units with up-to-date information, such as details about stolen vehicles, outstanding warrants, or changes in the situation.
  • They operate advanced equipment like Computer Assisted Dispatching (CAD) systems, Mobile Data Terminals (MDTs), and radio consoles to manage information and communicate with field personnel.

Metro Plus health Care
Brooklyn
02.2015 - 03.2018
  • Health insurance enrollment
  • Responsible for processing medical insurance claims, medical coding, and maintaining patient records in various health care settings.
  • Mltc enrollment
  • Assessing the background information of applicants, calculating the risk, deciding how much should be paid out on claims and negotiating terms.

Autistic Care Specialist

New York Family of Autistic Children
Brooklyn
08.2011 - 01.2015
  • Prepared meals in specification based on client’s dietary and health requirements
  • Created a neat and hygienic living environment for residents
  • Scheduled medical appointments and accompanied residents to all appointments and activities outside the home
  • Monitored and documented residents' vital signs and progress on a daily basis.

Education

Associate of Science - Nursing

South College
Atlanta, Ga
01.2025

Medical Assistant Certification - EKG & Phlebotomy Certification

Sanford Brown Institute
New York, NY
01.2006

Skills

  • Medical terminology and regulations
  • Infection control practices
  • Microsoft Office proficiency
  • Patient care and assessment
  • Phlebotomy techniques
  • Scheduling and coordination
  • Equipment sterilization methods
  • Customer service excellence

Timeline

Clayton County Police Dept.
11.2022 - Current

New York City 911 operations
01.2019 - 04.2022

Metro Plus health Care
02.2015 - 03.2018

Autistic Care Specialist

New York Family of Autistic Children
08.2011 - 01.2015

Associate of Science - Nursing

South College

Medical Assistant Certification - EKG & Phlebotomy Certification

Sanford Brown Institute

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Tricia St. Juste