Triston Henderson
Cedartown
Summary
Experienced in performing basic maintenance tasks, including equipment troubleshooting and installation of technical systems such as CCTV cameras. Demonstrated ability to enforce safety compliance among staff and maintain an organized work environment through effective team leadership and employee training. Proven skills in utilizing POS systems for inventory management and order processing, contributing to operational efficiency. Background includes participation in initiatives aimed at enhancing customer service and ensuring quality control assurance.
Resourceful Shift Leader known for high productivity and efficient task completion. Skilled in team leadership, time management, and conflict resolution. Excel in communication, adaptability, and problem-solving to ensure smooth operations and team harmony.
Overview
2
2
years of professional experience
Work History
Shift Leader/IT Team Lead/Trainer
Chick-fil-A Cedartown
Cedartown
03.2023 - Current
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Utilized POS systems efficiently for order processing and inventory management.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Installed CCTV cameras in commercial and residential properties according to client specifications.
Education
High School Diploma -
Cedartown High School
Cedartown, GA05-2025
Skills
- Customer service
- Employee training
- Safety compliance
- Shift leadership
- Team leadership
- Cash handling
- POS system operation
- Sales and upselling
- Staff training and development
- Equipment troubleshooting
- Quality control assurance
- Equipment maintenance
- Technical installation
Accomplishments
- FBLA Regional: 4th place Medal for Business Leader Test
- Certificate of Merit from UGA
- 20+ hour cord for GNTC Dual Enrollment
- Honors Graduate
- Pathway Completion cord: Computer Science
References
References available upon request.
Timeline
Shift Leader/IT Team Lead/Trainer
Chick-fil-A Cedartown
03.2023 - Current
High School Diploma -
Cedartown High School