Professional with the ability to develop strong communication channels with internal and external clients. Experience in working in fast paced environments with demanding organization, technical and interpersonal skills within the office and field
Overview
14
14
years of professional experience
Work History
Senior Admissions Advisor
Penn Foster Carrus/ Ashworth College/ James Madison High School
09.2017 - 10.2025
Guiding/ suggestions of enrollments indirectly to potential students with Penn Foster Carrus, James Madison High School and Ashworth College/ PCDI Canada within hopes to gain Certifications, Diplomas or Degrees through the independent studying process
Daily documentation for every call both incoming/ outgoing and dial initiated to assure details of Accreditations of the Institutions
Account management that consist of Payments in full and discounted tuition, along with processing confidential information of all students
Cross training between department to ensure coverage, hosting weekly meetings to discuss company goals, along with projected goals and one-on-one performance coaching
Driver/ Dispatch Agent
American Red Cross
07.2014 - 07.2017
Pick-up/Delivery of assigned packages (ie: organ boxes, blood or specimens) from ARC or designated hospital within a timely dead-line, whether local or out-of state travel (Alabama, Mississippi or South Carolina)
Detail oriented with package distribution through delivery apps
Strong Communication skills, Documentation as needed, training according to HIPAA Regulations both verbal and written
(Contract/volunteer) As Needed
Manager of Tire Sales
Bridgestone / Firestone Complete Auto
03.2012 - 07.2016
Conducting daily sales/promotions, meeting quota/budgets projected, opening/closing store locations (Duluth, Buford and Lawrenceville)
Suggesting recommendations to all customers after careful observation/inspections from ASE certified techs, for safety and manufacture maintenance guideline
Supervisor of 8-10 techs, maintained sales to assure quality service within a reasonable time allowed
Ordering parts for inventory and vehicles being serviced (Autozone, Advanced, LKQ etc..also internet search
Certified Medical Assistant/Front Office Manager at Pediatric Associates of Johns CreekCertified Medical Assistant/Front Office Manager at Pediatric Associates of Johns Creek