Tulessa S. Brinkley
Fairburn
Summary
Accomplished pharmacy leader with over 10 years of experience in driving operational excellence, compliance, and strategic initiatives within high-performing healthcare environments. Proven ability to lead cross-functional teams in optimizing processes, enhancing patient care, and achieving financial success. Strong background in navigating complex regulatory landscapes and ensuring full adherence to industry standards. Adept at improving healthcare delivery models and fostering high-performance teams, with a commitment to driving organizational growth and innovation.
Overview
8
8
years of professional experience
Work History
District Leader
CVS Health
12.2020 - 01.2025
- Led a portfolio of 15-21 pharmacy locations across North and West Atlanta, managing $200M+ in annual revenue, achieving a 11% year-over-year sales increase through enhanced customer engagement strategies.
- Drove compliance initiatives to ensure full adherence to FDA, HIPAA, and CDC regulations, resulting in zero compliance issues during inspections and audits.
- Spearheaded the implementation of innovative healthcare solutions, including COVID-19 vaccinations and Paxlovid prescribing, improving patient access to care and streamlining pharmacy operations.
- Optimized inventory and resource management, reducing inventory shrinkage and enhancing workflow efficiencies.
- Led cross-functional teams to optimize pharmacy operations, improve patient outcomes, and increase customer satisfaction, with 93.8% of pharmacies achieving the customer service target.
- Managed the district's P&L, overseeing budgeting, staffing, and expense control, with the year-end bottom line finishing 7% above budget.
- Collaborated with senior leadership to align pharmacy operations with broader organizational goals, ensuring the achievement of financial and operational targets.
Pharmacy Manager
CVS Health
11.2016 - 12.2020
- Oversaw daily pharmacy operations and led a team of 20+ staff members, including pharmacists and technicians, ensuring the delivery of high-quality patient care.
- Managed P&L with responsibility for achieving financial goals, optimizing resource allocation, and controlling expenses, while maintaining a focus on customer satisfaction and regulatory compliance.
- Administered immunizations, including influenza, pneumonia, and COVID-19 vaccines, ensuring patient safety and adherence to CDC guidelines.
- Directed hiring and training efforts, resulting in a significant improvement in staff efficiency and performance, as well as a reduction in turnover.
- Optimized pharmacy workflows, leading to enhanced operational efficiency and a notable boost in patient satisfaction scores.
Education
Doctor of Pharmacy -
Mercer University College of Pharmacy
Atlanta, GA05-2005
Bachelor of Science - Biochemistry
Queens University of Charlotte
Charlotte, NC05-2000
Skills
- Organizational Leadership, Cross-Functional Team Leadership, Strategic Planning, Change Management
- Regulatory Compliance (FDA, HIPAA, CDC), Risk Mitigation, Compliance Program Development, Quality Assurance
Leadership & Strategy
Compliance & Risk Management
- P&L Management, Budgeting & Cost Control, Process Improvement, Resource Optimization
- Patient-Centered Care, Data-Driven Decision Making, Technology Integration in Healthcare, Program Evaluation
Operational Management
Healthcare Solutions
Licenses and Certifications
Georgia State Board of Pharmacy License
APhA Pharmacy-Based Immunization Delivery Certification
APhA Pharmacy-Based Immunization Instructor Certification
Power-Pak Medication Therapy Management Certification
Timeline
District Leader
CVS Health
12.2020 - 01.2025
Pharmacy Manager
CVS Health
11.2016 - 12.2020
Doctor of Pharmacy -
Mercer University College of Pharmacy
Bachelor of Science - Biochemistry
Queens University of Charlotte
Similar Profiles
Dany GarciaDany Garcia
Pharmacy Lead Technician at CVS HealthPharmacy Lead Technician at CVS Health
Khanh HuckleberryKhanh Huckleberry
Pharmacy Manager at CVS HealthPharmacy Manager at CVS Health
Murali NayineniMurali Nayineni
Lead Director at CVS HealthLead Director at CVS Health