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Senior Casualty Claims Specialist - Southeast

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Claims professional who values precision and efficiency in claims evaluation and resolution. Proven track record of managing high caseloads and settling moderate to complex level claims accurately in compliance with company standards. Known for strong collaboration with team members and adaptability to changing needs, ensuring reliable performance and positive results.

Accomplished insurance professional with 18+ years of experience managing complex property and bodily injury claims. Experienced in accurately assessing damages, determining liability, negotiating fair settlements, and protecting medical and subrogation liens to minimize company exposure. Skilled at handling high-volume caseloads while maintaining compliance, accuracy, and meticulous documentation.

Recognized for improving claims processes, mitigating litigation risk, and delivering cost-effective resolutions through thorough investigations and proactive communication with claimants, attorneys, and stakeholders. Highly adaptable and self-motivated, excelling in independent work, mastering new systems quickly, and providing exceptional customer service in fast-paced, metrics-driven environments.

I believe in employee empowerment, open communication, and fostering a collaborative work environment. My skills outline my strengths and help me examine where I can improve. I am level-headed, which helps me operate well under stressful situations, open-minded, agreeable, and conscientious. I value multiple perspectives and seek to resolve conflict when it arises. My goal is to motivate others in order to achieve their full potential, while contributing to a positive and productive work environment.

Detail-oriented casualty adjuster with 9 years of claims experience, driven to resolve claims fairly while representing interests of the company. Conducts thorough and informed investigations, precisely evaluates losses and negotiates settlements that satisfy all parties. Builds and maintains professional and productive relationships and works to understand potentially conflicting points of view.

TUNISHA JORDAN FRITZ

Summary

Overview

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Casualty and Bodily Injury Claims Specialist

Absence Management Specialist

Dispatcher

Legal Secretary Internship

Education

Master of Science - Nursing

Certified Nursing Assistant -

Basic Life Support (CPR & AED) -

Bachelor of Science (B.S.) in Legal Assistant Studies - Legal Assistant Studies

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Casualty and Bodily Injury Claims Specialist

Absence Management Specialist

Dispatcher

Legal Secretary Internship

Bachelor of Science (B.S.) in Legal Assistant Studies - Legal Assistant Studies

Master of Science - Nursing

Certified Nursing Assistant -

Basic Life Support (CPR & AED) -

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