T Victor Beall
Villa Rica
Summary
Dynamic and results-driven Lead Bartender with extensive experience at Paradies Lagardere, excelling in customer service and upselling strategies. Proven track record of enhancing customer satisfaction and fostering loyalty through exceptional service and high-quality mixology. Skilled in inventory management, ensuring optimal stock levels while maintaining cleanliness standards.
Professional hospitality expert with significant experience in crafting high-quality beverages and ensuring customer satisfaction. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Skilled in mixology, inventory management, and guest relations, with reliable and flexible approach.
Overview
27
27
years of professional experience
Work History
Lead Bartender
Paradies Lagardere
03.2014 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Bar Manager
Jackmont
03.2012 - 03.2014
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Managing Partner
Tilted Kilt
01.2010 - 02.2012
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Optimized resource allocation, reducing operational costs while maintaining service quality standards.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
- Managed restaurant scheduling, foodservice and customer service.
- Cultivated a culture of continuous improvement by encouraging staff development through training programs and workshops.
Lead Bartender
Concesions
05.1998 - 01.2010
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Lithia Springs High School
Lithia Springs, GA05-1992
Skills
- Customer service
- Staff management
- Suggestive selling
- Inventory
- Superior customer service
- Cleanliness standards
- Food service
- Upselling strategies
- Mixology
Timeline
Lead Bartender
Paradies Lagardere
03.2014 - Current
Bar Manager
Jackmont
03.2012 - 03.2014
Managing Partner
Tilted Kilt
01.2010 - 02.2012
Lead Bartender
Concesions
05.1998 - 01.2010
High School Diploma -
Lithia Springs High School
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