Tya Posley
Smyrna
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
9
9
years of professional experience
Work History
Cashier
H&M Clothing
Smyrna
06.2025 - Current
- Processed customer transactions efficiently at the H&M retail location.
- Handled cash, credit, and gift card transactions accurately and securely.
- Collaborated with team members to restock merchandise on the sales floor.
- Resolved customer complaints with professionalism and empathy during interactions.
Shift Leader
Marcos's Pizza
Sanford
03.2024 - 01.2025
- Supervised team members during busy shifts to ensure efficient service.
- Monitored food quality and presentation to meet company standards.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
Host
The Capital Grille
Atlanta
06.2019 - 11.2022
- Greeted guests warmly and ensured a welcoming atmosphere.
- Managed reservations efficiently to optimize seating arrangements.
- Assisted in training new hosts on service standards and procedures.
- Collaborated with the kitchen staff to enhance guest dining experiences.
- Managed incoming calls during busy shifts.
Assistant Store Manager
The Crabby Patty
Orlando
04.2016 - 06.2019
- Assisted in daily store operations and customer service initiatives.
- Coordinated staff schedules and handled employee training sessions.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
Education
Associate of Science - Culinary Management
Valencia College
Orlando, FL05-2027
Skills
- Food safety
- Team leadership
- Customer service
- Time management
- POS system operations
- Training and development
- Dependability and reliability
- Inventory restocking
- Clear communication
- Product knowledge
- Staff mentoring
Affiliations
- Gardening
- Cooking
- Reading
- Dancing
- Gym Workouts
- Blogging
Timeline
Cashier
H&M Clothing
06.2025 - Current
Shift Leader
Marcos's Pizza
03.2024 - 01.2025
Host
The Capital Grille
06.2019 - 11.2022
Assistant Store Manager
The Crabby Patty
04.2016 - 06.2019
Associate of Science - Culinary Management
Valencia College
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