Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyana Simms

Atlanta

Summary

Proven track record of enhancing customer satisfaction and streamlining inventory processes at Walmart, showcasing strong time management and customer service skills. Expert in shipment processing and maintaining workplace safety, I have significantly contributed to operational efficiency and stakeholder engagement without compromising service quality.

Overview

7
7
years of professional experience

Work History

Associate

DHL Supply Chain
01.2022 - Current

Handled order picking and packing efficiently.

Representative

Alorica
05.2021 - 01.2023
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

Associate

Walmart
05.2021 - 01.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Associate

Amazon
06.2018 - 01.2019

Fulfilled and prepared orders within the distribution.

Education

Fredrick Douglas High School
Atlanta
05.2020

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Workplace safety
  • Flexible schedule
  • Shipment processing

Timeline

Associate

DHL Supply Chain
01.2022 - Current

Representative

Alorica
05.2021 - 01.2023

Associate

Walmart
05.2021 - 01.2022

Associate

Amazon
06.2018 - 01.2019

Fredrick Douglas High School
Tyana Simms