Summary
Overview
Work History
Education
Skills
Timeline
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Tyanna Wiley

Douglasville

Summary

Experienced individual seeking a challenging and rewarding position that will allow for effective utilization of skills and expand knowledge. Interested in being an asset to a progressive organization with room for growth in the future. Outgoing with strong interpersonal skills and expertise in building rapport with clients.

Overview

5
5
years of professional experience

Work History

Solar Sales Representative

Sunder Energy
05.2021 - Current
  • Generated $1.5M in sales revenue in 2022 resulting in a 20% increase in sales revenue compared to 2021.
  • Pursued and generated leads by canvassing neighborhoods and knocking door to door while engaging in follow up activities to gain new client accounts.
  • Managed and inquired on any customer concerns to find a solution, resulting in a 95% customer satisfaction rate.
  • Achieved an 80% goal attainment with proactive territory management and relationship-building strategies while maintaining an 80% or above realization rate.
  • Studied competing markets and economic conditions to thoroughly answer questions and overcome objections.

Independent Sales Contractor

Better Earth Electric
06.2020 - 05.2021
  • Successfully negotiated contracts, pricing, and terms to secure lucrative deals, ensuring mutual satisfaction and long-term partnerships.
  • Maintained connections by studying demographics and tracking conversations through different CRM programs.
  • Managed the entire sales cycle, from prospecting and lead generation to order fulfillment and post-sales support.
  • Planned and organized strategic daily trainings and meetings to establish a foundation for representatives to excel in the industry.
  • In charge of recruiting and interviewing new representatives for new hire training in new markets.

Medical Billing Specialist

Partners Medical Consulting
08.2019 - 06.2020
  • Processed medical claims, including verifying patient information, coding diagnoses and procedures as well as submitting claims to insurance companies.
  • Accurately input relevant charges and apply insurance adjustments and payments to client accounts.
  • Utilized multiple medical billing software to input and track patient data, claims status, and billing history to ensure payments are made in a timely manner.
  • Conducted follow-up on unpaid or denied claims, identifying and addressing issues to expedite reimbursement.
  • Accountable for handling in-bound calls with clients and insurance adjusters.

Phone Banker

Wells Fargo
06.2018 - 08.2019
  • Handled a high volume of inbound calls daily, assisting clients with account inquiries, transaction processing, and general banking information.
  • Demonstrated proficiency in navigating complex banking systems, promptly accessing customer information and documenting call details in a clear and organized manner.
  • Assisted clients with account maintenance, online banking navigation and troubleshooting technical issues while demonstrating a comprehensive understanding of the banking platform.
  • Recognized for exceptional communication skills and ability to deliver complex information in a clear and concise way.
  • Weekly research and training to stay updated on new banking products, services and industry regulations.

Education

High School Diploma -

Canton High School
Canton, SD
05.2018

Skills

  • Data Management and Organizational Proficiency
  • Active Listening and Problem Solving
  • Technical Support
  • Quality-Oriented Team Member
  • Strong Interpersonal and Relationship Building Skills
  • CRM Software Knowledge
  • Exceptional Adaption to New Enviornments

Timeline

Solar Sales Representative

Sunder Energy
05.2021 - Current

Independent Sales Contractor

Better Earth Electric
06.2020 - 05.2021

Medical Billing Specialist

Partners Medical Consulting
08.2019 - 06.2020

Phone Banker

Wells Fargo
06.2018 - 08.2019

High School Diploma -

Canton High School

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Tyanna Wiley