Tyeisha Warthen
Augusta
Summary
Skilled pharmacy technician with solid experience in retail and hospital pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors, supported pharmacist for completion of comprehensive medication reviews, experience in (MTM) Medication Therapy Management and streamlining workflow processes for better service delivery.
Overview
13
13
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work History
Pharmacy technician
Wellstar Hospital
Augusta
03.2023 - 01.2026
- Conducted comprehensive medication history reviews to ensure patient safety and compliance with healthcare standards.
- Analyzed medication discrepancies and resolved issues to optimize patient treatment plans and prevent adverse effects.
- Collaborated with healthcare teams to streamline medication reconciliation processes, enhancing patient care coordination.
- Collaborated with healthcare providers to gather necessary documentation, expediting authorization processes and minimizing delays in patient care.
- Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
- Reviewed prior authorization requests to ensure accuracy and completeness.
- Familiarity with healthcare over-utilization programs
- Conducted comprehensive medication reviews to optimize patient therapy, enhancing medication adherence and safety outcomes.
- Analyzed prescription data to identify trends in medication usage, promoting evidence-based practices among healthcare providers.
- Collaborated with interdisciplinary teams to develop and implement initiatives that enhance medication safety and efficacy.
- assisted with preparation and documentation responses to regulatory audits associated with the over utilization program.
Pharmacy Technician
Walmart
Augusta
09.2017 - 03.2023
- Processed insurance claims and billing inquiries, ensuring compliance with regulations and maintaining accurate records for efficient processing.
- Maintained up-to-date knowledge of insurance policies and regulations, ensuring accurate billing practices and minimizing errors.
- Accurately filled and labeled prescriptions, ensuring compliance with safety standards and enhancing patient trust.
- Assisted in managing customer inquiries regarding medications, improving communication and service satisfaction.
- Collaborated with healthcare professionals to address prescription issues, improving customer satisfaction and service quality.
- Identified needs of customers promptly and efficiently.
- Accurately typed and verified prescriptions, ensuring compliance with healthcare regulations and enhancing patient safety.
Pharmacy Cashier
Fred’s Pharmacy
Wrens
07.2013 - 10.2017
- Processed customer transactions efficiently, ensuring accurate handling of cash and credit transactions, resulting in reduced wait times.
- Maintained inventory levels by restocking shelves and organizing products, which contributed to a well-organized store environment.
- Assisted customers with product inquiries and recommendations, fostering positive shopping experiences and promoting customer loyalty.
Education
Burke County High School
Waynesboro , GaSkills
- Medication history review
- Medication reconciliation
- Patient safety compliance
- Prescription verification
- Regulatory compliance
- Medication adherence
- Data analysis
- Patient care coordination
- Prior authorization processing
- Prescription accuracy
- Patient safety protocols
- Team collaboration
- Adverse effect prevention
- Documentation accuracy
- Treatment plan optimization
- Quality assurance documentation
- Insurance verification
Certification
CPHT Certification- 30220877
Timeline
Pharmacy technician
Wellstar Hospital
03.2023 - 01.2026
Pharmacy Technician
Walmart
09.2017 - 03.2023
Pharmacy Cashier
Fred’s Pharmacy
07.2013 - 10.2017
Burke County High School