Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ty'Kierra Patterson

Ty'Kierra Patterson

Waynesboro,GA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

6
6
years of professional experience
1
1
Certification

Work History

FC Associate

Amazon
01.2023 - Current
  • Learning Ambassador
  • Role: Act as a representative of the company, providing a positive first impression and ensuring new employees understand their roles and responsibilities.
  • Associate Safety Committee (ASC) Senior Member
  • Role: Identify and mitigate workplace hazards, promote safety culture, conduct compliance audits, deliver training sessions and address employee safety concerns through identifying and executing projects.
  • Delivered over 25 CAST training sessions to approx. 300 associates
  • Selected above peers to represent Workplace Health and Safety (WHS) team for New Hire Orientation and Site Tours. Delivered WHS safety training to all new hires in facility.
  • Serves as spokesperson / advocate for workplace safety issues
  • Mitigated multiple safety issues and concerns ensuring a safer workplace.
  • Dedicated over 30 hours in support of Hazardous Waste Management. Performed separation and classification of various types of waste.
  • Process Guide
  • Support daily management operations in Stow Departments.
  • Analyze data to assist associates in meeting productivity and quality goals.
  • Provide safety reminders and coaching to associates when necessary.
  • Communicate staffing needs and performance updates to management.
  • Review and address performance barriers for associates.
  • Quality Process Guide
  • Investigate missing items and quality errors, coaching associates on best practices.
  • Analyze data on inventory shortages/overages and provide performance insights to leadership.
  • Utilize video analysis to guide stower training.
  • Problem Solving
  • Inspect items for damages and ensure accurate inventory matching.
  • Resolve product issues and communicate with management effectively.
  • Maintain cleanliness and organization in work areas.
  • Stower
  • Store merchandise in bins while ensuring accuracy and damage prevention through inspections and scanning.
  • Pack Singles
  • Meet productivity goals while packing items securely and efficiently.
  • Collaborate with team members to ensure resource availability and adherence to safety practices.
  • Streamline warehouse operations, enhancing efficiency and accuracy in order fulfillment. Consistently meet productivity targets, contributing to improved customer satisfaction.
  • Foster teamwork in fast-paced environment, ensuring smooth coordination across departments. Adapt quickly to changing priorities, supporting peak season demands.
  • Maintain meticulous inventory records, minimizing discrepancies and optimizing stock management. Implement process improvements, reducing errors in picking and packing.

Walmart

Cashier
05.2020 - 02.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed while interacting with at least 10 customers on a day to day basis.

Cashier Team Lead

Gas Pro
07.2020 - 09.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Receptionist

Burke County Sheriff's Office
12.2020 - 03.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Collected payments, processed transactions and updated relevant records.

Warehouse Worker

Samsons Galaxy
03.2019 - 09.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Consistently lifted materials weighing as much as 50 pounds.

Education

Associate's Degree - Criminal Justice

Augusta Technical College
Waynesboro, GA
12.2019

Certified Medical Assistant -

Augusta Technical College
Augusta, GA
07.2025

Skills

  • Safety Training
  • Team Leadership
  • Inventory Management
  • Project Management
  • Data Analysis
  • Performance Coaching
  • Warehouse Optimization
  • Problem Resolution
  • Training Delivery
  • Risk Assessment
  • Customer Engagement
  • Conflict Resolution
  • Time Management
  • Critical Thinking
  • Communication Skills
  • Strategic Planning

Certification

  • Certified in School of Body Mechanics
  • Certified in First Aid/CPR/AED
  • Trailer Dock and Release Certified
  • WADM Donation Container Certified
  • WADM Donation Shipment Certified
  • Dangerous Goods (DG) Packing Damaged, Defective, or Recalled (DDR) Lithium Battery Products [DGC03] Certified
  • US - EAP Authorized Stormwater and SWPPP Certified
  • DOT Hazardous Waste Shipper Certified
  • Waste Management Awareness Certified
  • Basic Spill Response Certified
  • EPA Pharmacy Rule - Hazardous Waste Pharmaceuticals (HWP) Certified
  • RCRA Certified

Timeline

FC Associate

Amazon
01.2023 - Current

Receptionist

Burke County Sheriff's Office
12.2020 - 03.2021

Cashier Team Lead

Gas Pro
07.2020 - 09.2022

Walmart

Cashier
05.2020 - 02.2023

Warehouse Worker

Samsons Galaxy
03.2019 - 09.2019

Associate's Degree - Criminal Justice

Augusta Technical College

Certified Medical Assistant -

Augusta Technical College

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Ty'Kierra Patterson