Tyler Brown
Augusta
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Service Technician
Owl services
Montgomery
08.2019 - Current
- Diagnosed equipment issues and performed repairs on various machinery.
- Installed new systems and equipment per client specifications and safety standards.
- Conducted routine maintenance checks to ensure optimal operation of equipment.
- Collaborated with team members to streamline service processes and improve efficiency.
- Trained junior technicians on proper procedures and safety protocols in the field.
- Documented service activities and maintenance records for compliance and tracking.
- Communicated effectively with clients to explain technical issues and solutions clearly.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Drove and maintained company vehicle, keeping in peak condition.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Observed field safety protocols to prevent injuries and accidents.
Field Service Technician
Vivint
Provo
04.2017 - 09.2019
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Drove and maintained company vehicle, keeping in peak condition.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Trained customers on equipment after installation.
- Replaced faulty parts or components following diagrams or blueprints.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Performed troubleshooting on electronic circuits and systems.
Education
Some College (No Degree) - Mass Communication
Paine College
Augusta, GASkills
- Equipment maintenance
- System installation
- Troubleshooting techniques
- Electrical systems
- Project management
- Problem solving
- Hardware and software installation
- Courteous and professional
- Installation and maintenance
- Preventative maintenance
Certification
- Chargepoint EV charger O&M certified technician.
- OSHA 10 certified
- Licensed Alarm technician
Timeline
Field Service Technician
Owl services
08.2019 - Current
Field Service Technician
Vivint
04.2017 - 09.2019
Some College (No Degree) - Mass Communication
Paine College