TYLER FULKS
Atlanta
Summary
I am Tyler a Hardworking and ethical job seeker with strong customer service skills who is reliable and time effective. I have had 6+ years in customer service. Ready to help and be a valuable asset to a hardworking team. A individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs Successful in working within collaborative environments. Detail-oriented team player with strong organizational skills; Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Michigan Barber School, Inc
Customer Host
Walmart Supercenter
08.2023 - Current
- Wrote detailed and accurate management reports
- Ensured a safe and secure working environment by checking receipts as customers leave and ensuring that everything in their cart was purchased
- Assisted guests by guiding them through the supercenter, checking receipts, and retrieving packages and mail.
2022
Amazon
03.2022 - 12.2022
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Package Handler
FEDEX GROUND
09.2021 - 02.2022
- Used Scanners and dollys as well as hand tools and loading equipment
- Organized efficient daily work plans based on oral and written instructions to meet challenging objectives
- Filled voids in boxes and arranged items to fit properly based on size, dimensions, and weight
- Gained a thorough understanding of each shift's responsibilities and job tasks, prioritizing those that needed to be completed right away.
Sales Representative
Car Washing
02.2020 - 12.2020
- Engaged in friendly conversation with customer to better uncover individual needs.
- Generated new leads through networking and attending industry events.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Expeditor
McDonald's
01.2019 - 01.2020
- Was in charge of training new expeditors and food runners in accordance with company policies and procedures
- Double-checked prices and totals to ensure that invoices were processed correctly
- Kept an eye on the meal preparation to ensure that it was delivered on time and to the satisfaction of the guests.
- Worked effectively in fast-paced environments.
Mail Handler
City, Southfield Yard
05.2018 - 09.2018
- Followed state and city driving regulations to ensure maximum safety during delivery routes
- Organized and mapped efficient delivery routes to increase daily delivery numbers
- Delivered newspapers and flyers to approximately 300 homes every day.
Education
GED -
Benjamin Franklin High School
31000 Joy Rd, Livonia, MI 4815006.2022
Skills
- Customer Experience
- Shipping and Receiving Proficiency
- Truck Loading
- Team Collaboration
- Route Management
- Retail Sales
- Strong Organization Skills
- Accurate Documentation
- Customer Satisfaction
- Problem-Solving Skills
- Staff Development
- Customer Transactions
- Performance Goals
Timeline
Customer Host
Walmart Supercenter
08.2023 - Current
2022
Amazon
03.2022 - 12.2022
Package Handler
FEDEX GROUND
09.2021 - 02.2022
Sales Representative
Car Washing
02.2020 - 12.2020
Expeditor
McDonald's
01.2019 - 01.2020
Mail Handler
City, Southfield Yard
05.2018 - 09.2018
Michigan Barber School, Inc
GED -
Benjamin Franklin High School
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