Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Hayes

Acworth

Summary

Seasoned Licensed Plumbing Technician with 12 years and a robust background in pipe installation and plumbing troubleshooting, Excelled in enhancing client retention through superior customer service and clear communication, while mentoring junior staff boosted team performance. Demonstrates a strong blend of technical proficiency and teamwork, ensuring high-quality outcomes in every project.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Plumbing Technician

Guardian Plumbing
06.2023 - Current


  • Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
  • Performed routine maintenance of plumbing systems in residential and commercial buildings.
  • Installed, repaired and maintained water, gas and sewer systems.
  • Increased client retention with exceptional customer service and clear communication of project progress.
  • Proficient with RazorSync software

Plumbing Technician

Northside Plumbing
04.2018 - 06.2023
  • Proficient with Housecall Pro software
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Expedited job completion times through effective utilization of resources, manpower, and tools at hand.

Plumbing Service Technician

Mr. Plumber Atlanta
05.2014 - 04.2018
  • Proficient with Service Titan software
  • Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
  • Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
  • Ensured all work met local building codes by staying current with regulations and guidelines.
  • Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.

Plumbing Apprentice

Dickinson Plumbing and Sewer Co.
05.2012 - 05.2014
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.

Education

High School Diploma -

North Cobb High School
Kennesaw, GA
05.2012

Skills

  • Pipe installation
  • Plumbing Troubleshooting
  • Customer Service
  • Sales
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Excellent Communication
  • Heavy Lifting

Certification

  • Licensed Journeyman with the State
  • Rinnai Training - 2023
  • Navian Training- 2022
  • Counterstrike Gas certrificate- 2016


Timeline

Plumbing Technician

Guardian Plumbing
06.2023 - Current

Plumbing Technician

Northside Plumbing
04.2018 - 06.2023

Plumbing Service Technician

Mr. Plumber Atlanta
05.2014 - 04.2018

Plumbing Apprentice

Dickinson Plumbing and Sewer Co.
05.2012 - 05.2014

High School Diploma -

North Cobb High School

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Tyler Hayes