Summary
Overview
Work History
Education
Skills
Certification
Skills
References
Timeline
Generic

TYLER HEINOWSKI

Braselton

Summary

Network Engineer with 3+ years of experience supporting the GFiber network through a vendor role. Skilled in installing, maintaining, and troubleshooting fiber infrastructure, network hardware, and inside wiring. Experienced with OLTs, switches, routers, and cross-connects in central offices, data centers, and field environments. Focused on ensuring reliable service from backbone to customer endpoint.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead ISP Fiber Network Engineer

The ComTran Group
Atlanta
11.2024 - Current
  • Optimize deployment workflows to improve network performance and customer satisfaction.
  • Collaborate with field manager, supervising and training junior technicians on proper fiber handling, testing, installation procedures, and customer communication.
  • Oversee diagnostics, troubleshooting, and maintenance to maximize uptime on DWDM and CWDM circuits.
  • Support rack-and-stack and network setups in GFiber data centers, including Layer 2/3 switch/router configuration and uplink testing.
  • Maintaining accurate records and communicating updates to the Field Manager, complete work orders (salesforce) in GFiber systems.
  • Install and configure ISP network devices including OLTs, switches, and routers in data centers and remote cabinets.
  • Execute cross-connects and structured cabling tasks in data centers to support provisioning and service migrations.
  • Diagnose and resolve service disruptions from backbone fiber through data centers to the customer premises.

ISP Fiber Network Engineer

The ComTran Group
Atlanta
04.2023 - 11.2024
  • Resolved complex routing issues, minimizing disruptions and increasing service efficiency.
  • Perform network engineering tasks to support and maintain the GFiber infrastructure across residential and small business markets.
  • Ensure continuous internet and network services by identifying and resolving disruptions from the backbone to the OLT.
  • Worked closely with cross-functional teams to support seamless network expansion.

OSP Fiber Network Engineer

The ComTran Group
Atlanta
09.2022 - 04.2023
  • Led fiber installations, ensuring compliance with technical and safety standards.
  • Daily fiber installations, maintenance, and troubleshooting operations across residential and small business service areas.
  • Providing on-site support for complex connectivity issues, resolving last-mile disruptions and customer complaints efficiently.
  • Fiber splicing (fusion and mechanical), terminations, and testing using OTDR, power meters, and other diagnostic tools.
  • Troubleshoot inside wiring issues including ONTs, demarcation points, wall jacks, and patch panels.

Electrical Supervisor

The ComTran Group
Buford
01.2014 - 09.2022
  • Directed electrical project execution with a focus on budget control and timely delivery.
  • Fostered strong client relationships through effective communication and quality service.
  • Implemented safety training programs and improved inventory tracking systems.
  • Eliminated operational bottlenecks through strategic process enhancements.

Education

Some College (No Degree) -

Western Governors University

Skills

  • Team leadership
  • Strategic thinking
  • Creative problem solving
  • Collaborative teamwork
  • Analytical skills
  • Network troubleshooting
  • Fiber optic installation
  • Circuit diagnostics

Certification

  • CPR & AED Certified, 01/01/14, Present
  • Fall Protection, Current
  • Fiber Optics, Current
  • Low Voltage, Current
  • Medium Voltage, Current

Skills

Project Management, Team Leadership, Customer Service, Strategic Thinking, Creative Problem Solving, Safety Protocols,  Conflict Resolution, Team Collaboration, Staff Training, Operations Management, Leadership Development, Analytical Thinking, Time Management, 

References

References available upon request.

Timeline

Lead ISP Fiber Network Engineer

The ComTran Group
11.2024 - Current

ISP Fiber Network Engineer

The ComTran Group
04.2023 - 11.2024

OSP Fiber Network Engineer

The ComTran Group
09.2022 - 04.2023

Electrical Supervisor

The ComTran Group
01.2014 - 09.2022

Some College (No Degree) -

Western Governors University
TYLER HEINOWSKI