Tyler Jones
Atlanta
Summary
Dynamic professional with a proven track record at FSM, enhancing equipment lifespan through preventive maintenance and robust problem-solving skills. Excelled in customer service and teamwork, significantly boosting customer satisfaction and team efficiency. Skilled in multitasking and clear communication, adept at meeting tight deadlines and handling customer inquiries with exceptional care.
Diligent [Desired Position] with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
11
11
years of professional experience
Work History
Crew Member
NASA Cleaning Salutions
07.2024 - 12.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
Fuel Technician
FSM
07.2023 - 02.2024
- Conducted comprehensive diagnostic tests on fuel delivery systems, identifying areas for improvement or repair.
- Increased the lifespan of critical equipment by implementing a robust preventive maintenance schedule designed to address common wear-and-tear issues before they become costly problems.
- Provided training to new technicians, sharing knowledge of industry best practices and tools for success.
- Monitored dispensing of [Type] fuel for [Number] stations within territory daily.
- Performed thorough visual inspections of incoming and outgoing vehicles to identify defects or necessary repairs.
- Performed essential duties regularly requiring lifting [Number] pounds and working with [Tools] and [Tools].
- Boosted customer satisfaction by providing timely and effective troubleshooting for fuel-related issues.
- Fueled [Number] vehicles every day while maintaining accurate record of dispensed fuel for invoicing and inventory purposes.
Mover
Elite Moving LLC
06.2016 - 10.2023
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Inspected items for damage and reported issues to supervisor for resolution.
- Strapped items down over protective padding to secure throughout transportation.
- Followed verbal and written instructions to properly move and ship products.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Followed safety protocols to prevent accidents and injuries.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
Trailer Man
Blue Beacon
05.2015 - 10.2016
- Explained features and benefits of solution to obtain agreement for services before performing work.
- Provided exceptional customer service through clear communication and timely response to inquiries, establishing loyal clientele base.
- Streamlined workflow processes by maintaining organized project documentation, resulting in increased team efficiency.
- Optimized material usage through strategic planning and procurement processes, minimizing waste while maintaining high-quality results.
Education
No Degree - Advertising
The Art Institute of Atlanta Decatur
Decatur, GA05-2015
GED -
Youth Challenge Academy
Savannah, GA06-2010
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cleaning
- Cash handling
- Customer engagement
- Self-discipline
- Interactive communication skills
- Flexible schedule
Timeline
Crew Member
NASA Cleaning Salutions
07.2024 - 12.2025
Fuel Technician
FSM
07.2023 - 02.2024
Mover
Elite Moving LLC
06.2016 - 10.2023
Trailer Man
Blue Beacon
05.2015 - 10.2016
No Degree - Advertising
The Art Institute of Atlanta Decatur
GED -
Youth Challenge Academy
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