Summary
Overview
Work History
Education
Skills
Community Service & Volunteering
Timeline
Generic

TYLER KAUFLIN

Sandy Springs

Summary

Detail-oriented and adaptable professional with proven record of supporting operations, training teams, and delivering exceptional customer service in fast-paced environments. Skilled in workflow coordination, identifying training needs, and creating customized training solutions for different learners and groups. Proven track record of developing and implementing successful training strategies, utilizing both traditional and digital methods. Strong interpersonal skills and dedicated to establishing positive relationships with employees and customers.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

Reliable Paper
05.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 80 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Operations Assistant

Artisans Of Atlanta
12.2024 - 04.2025
  • Solved problems in a timely and effective manner, ensuring customer satisfaction.
  • Managed day-to-day project operations with effective workflow coordination.
  • Assisted operations manager with planning of routine operations and special projects.
  • Collaborated with other departments to foster smooth operation of daily processes.

Employee Trainer

Chick-fil-A
08.2020 - 05.2024
  • Conducted comprehensive training sessions for new hires, ensuring thorough understanding of operational procedures and customer service standards.
  • Provided ongoing coaching and mentorship to team members, fostering a culture of continuous improvement and professional growth.
  • Ensured compliance with all health, safety, and sanitation regulations during training and daily operations.

Front of House Member

Chick-fil-A
08.2020 - 05.2024
  • Delivered exceptional customer service by greeting guests warmly, taking accurate orders, and addressing any inquiries or concerns promptly.
  • Managed dining area cleanliness and organization, including clearing tables, restocking supplies, and maintaining restrooms, to create a welcoming environment for guests.
  • Handled customer complaints and issues with professionalism.
  • Operational experience with BOH responsibilities including dishwashing, sanitation, and food preparation.

Education

Associate of Applied Science - Mechanical Engineering

Kennesaw State University
Kennesaw, GA
05-2028

High School -

Riverwood International Charter School
Atlanta, GA
01.2024

Skills

  • Clear and Direct Communication
  • Employee Onboarding & Training Facilitation
  • Informed & Timely Decision-making
  • Team Engagement & Motivation
  • Critical & Strategic Thinking
  • Collaborative
  • Adaptability & Fast Learner
  • Problem-Solving
  • Client Relationship Management
  • Health, Safety, and Sanitation Compliance
  • Multi-Taskinug Under Pressure

Community Service & Volunteering

Camp Hope, Group Leader + Counselor, 2023-07

  • Volunteered 100 hours with a summer camp to provide care, structure, and support to children whose families were impacted by incarceration. Created a safe and nurturing environment while managing children in crisis.

Timeline

Operations Assistant

Artisans Of Atlanta
12.2024 - 04.2025

Warehouse Worker

Reliable Paper
05.2024 - Current

Employee Trainer

Chick-fil-A
08.2020 - 05.2024

Front of House Member

Chick-fil-A
08.2020 - 05.2024

Associate of Applied Science - Mechanical Engineering

Kennesaw State University

High School -

Riverwood International Charter School

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TYLER KAUFLIN