Accomplished shift lead with a focus on operational efficiency and customer satisfaction. Expertise in staff training and inventory management ensures seamless store operations and improved guest service.
Overview
1
1
year of professional experience
Work History
Shift Lead
Pet Supermarket Inc.
Marietta, GA
09.2025 - 12.2025
Led team in daily operations to ensure efficient workflow and customer satisfaction.
Trained new staff on product knowledge and store policies for improved service delivery.
Managed inventory levels, ensuring accurate stock counts and timely replenishment of products.
Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
Completed store opening and closing procedures and balanced tills.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Pro Shop Attendant
Sunset Hills C.c. Tennis
Carrollton, GA
08.2024 - 07.2025
Assisted customers with equipment selection and tennis gear purchases.
Maintained cleanliness and organization of pro shop merchandise displays.
Processed sales transactions efficiently using point-of-sale systems.
Provided product knowledge and recommendations to enhance customer experience.
Coordinated inventory management to ensure stock availability for popular items.
Managed cash register transactions accurately, ensuring proper handling of payments and receipts.