Dedicated team member with a focus on delivering exceptional customer service and maintaining workplace safety. Skilled in training new staff and implementing process improvements to enhance efficiency and satisfaction.
Overview
2
2
years of professional experience
Work History
Team Member
Chick-fil-A
Augusta, GA
05.2025 - Current
Delivered exceptional customer service, fostering a welcoming environment for patrons.
Collaborated with team members to ensure efficient kitchen operations and timely food preparation.
Maintained cleanliness and organization of workstations, adhering to health and safety standards.
Assisted in training new team members on operational procedures and best practices.
Implemented process improvements that enhanced service speed and customer satisfaction.
Shift Leader
Dunkin' Donuts
Augusta, GA
10.2023 - 05.2025
Supervised daily operations, ensuring efficient workflow and team performance.
Trained new staff on customer service protocols and food safety standards.
Managed inventory levels, placing orders to maintain product availability.
Conducted quality checks to ensure consistency in food preparation and presentation.