Tyler Thompson
Bogart
Summary
Results-driven Restaurant Shift Manager with expertise in task delegation, complaint resolution, and enhancing guest experiences. Committed to maintaining high service standards and training staff effectively for optimal performance.
Overview
4
4
years of professional experience
Work History
Restaurant Shift Manager
The Varsity
02.2025 - 07.2026
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Trained and mentored new staff on menu items and service standards.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Monitored food safety practices, ensuring compliance with health regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Monitored employee food handling, safety and uniform requirements.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
Teacher’s Assistant
Malcom Bridge Elementary School
08.2025 - 12.2025
- Supported individual students with personalized learning strategies, fostering academic growth and confidence.
- Assisted teachers in implementing lesson plans and classroom activities to enhance student engagement.
- Collaborated with educators to assess student performance, contributing to tailored instructional approaches.
- Organized and maintained classroom materials, ensuring an efficient learning environment for all students.
Estate Manager
Pence Heritage Estate
09.2022 - 06.2024
- Implemented inventory management systems, optimizing supply usage across various estate departments.
- Developed event planning processes, enhancing guest experience through meticulous attention to detail.
- Coordinated estate maintenance schedules to ensure efficient property upkeep.
- Managed vendor relationships for landscaping, housekeeping, and maintenance services.
- Implemented inventory management systems for estate supplies and equipment.
Education
BBA - Finance/Marketing
University of North Georgia
Dahlonega, GA05-2030
High School Diploma -
North Oconee High School
Bogart, GA05-2025
Skills
- Order management
- Inventory control
- Operational efficiency
- Task delegation
- Staff training
- Complaint resolution
- Customer complaint resolution
Languages
German
Professional Working
Timeline
Teacher’s Assistant
Malcom Bridge Elementary School
08.2025 - 12.2025
Restaurant Shift Manager
The Varsity
02.2025 - 07.2026
Estate Manager
Pence Heritage Estate
09.2022 - 06.2024
BBA - Finance/Marketing
University of North Georgia
High School Diploma -
North Oconee High School