Tynecia Phillips
Atlanta,GA
Summary
Motivated and dependable professional with a proven track record in customer service, food handling, and facility safety. Seeking a rewarding cafeteria position within a school environment to utilize strong communication skills, meticulous attention to cleanliness, and exceptional time management abilities. Known for delivering high-quality service and maintaining a safe and hygienic environment. Eager to contribute to the team's success and provide an enjoyable dining experience for students.
Overview
6
6
years of professional experience
Work History
Security Officer
Prosegur
Atlanta, GA
01.2022 - Current
- Maintained safety and order in assigned facilities through routine monitoring and customer service
- Responded to security concerns with professionalism and composure
- Communicated effectively with staff and guests, promoting a secure and welcoming environment
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Cashier & Crew Member
McDonald's
Atlanta, GA
01.2020 - 01.2022
- Handled customer orders efficiently while ensuring accuracy and quality service
- Maintained cleanliness and hygiene of workstations and dining area
- Operated POS systems, managed cash, and assisted in inventory restocking
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Hostess
Grady Health System
Atlanta, GA
01.2019 - 01.2020
- Greeted patients and visitors with a friendly and professional demeanor
- Managed seating arrangements and coordinated with staff to ensure efficient service
- Ensured all areas met hospital hygiene standards
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided patrons with estimated waiting times during peak service hours.
- Supported needs of 40 patients- person wait staff who attended to specific needs of countless customers daily for Hospital restaurant with social relevancy and intentionality.
Skills
- Effective communication skills
- Team leadership
- Strong attention to detail
- Effective time management
- Flexible and quick to adapt
- Cleanliness practices
- Reliable professional commitment
Languages
English
Full Professional
Timeline
Security Officer
Prosegur
01.2022 - Current
Cashier & Crew Member
McDonald's
01.2020 - 01.2022
Hostess
Grady Health System
01.2019 - 01.2020
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