Tyneka Leggett
Atlanta
Summary
Highly skilled communicator and experienced supervisor with exceptional management skills to effectively lead teams and drive success. Creative and resourceful nature enables seamless adaptation to changing priorities while maintaining a positive attitude and strong work ethic. Approach every task with passion and determination, ensuring optimal results.
Overview
11
11
years of professional experience
Work History
Visual Merchandising Manager
Tory Burch
08.2024 - Current
- Execute weekly visual updates
- Deliver regular reports on KPIs and store outcomes via daily emails.
- Maintain and updated photo database ensuring consistency across visual assets.
- Provide expert support to resolve client inquiries and improve satisfaction.
- Modified layout, fixtures, and displays to reflect seasonal trends.
- Create and place displays in window sections, walkways, as well as other parts of the store.
- Directed employee development sessions targeting adherence to visual protocols.
Store Supervisor(Operations & Visual Lead)
House of CB
01.2024 - 08.2024
- Analyzed store metrics regularly, sharing feedback on improving sales strategies and operational effectiveness.
- Managed store opening and closing, ensuring smooth daily operations.
- Oversee daily replenishment, delivery and general organizational tasks
- Train, delegate, and oversee the team to ensure all Sales Advisors are fulfilling assigned tasks and achieving brand expectations
- Develop growth plans based on observed sales behavior.
- Directed complete logistics processes.
- Coordinated BOH team education initiatives to enhance skills and efficiency.
- Held regular sessions every two weeks to optimize client-related operations.
- Coordinated successful events contributing to improved store performance.
Client Advisor/Visual Merchandising Ambassador
Fendi
08.2022 - 09.2023
- Consistently met and surpassed crucial metrics and CRM standards required of Client Advisors.
- Achieved and exceeded benchmarks set for store, category-wide, and personal sales goals.
- Developed and nurtured a growing clientele base by maintaining proactive communication.
- Provided solutions for diverse customer needs including repair coordination, return assistance, and custom order completion.
- Participate in vital stocking/restocking of the store
- Proficient and accurate use of POS system and other software as the need arises, updating customer database
- Mastered details about company origins and core products.
- Stay informed on latest company developments and industry competitors.
- Adhere to instructions from VM, corporate teams, and managers to uphold visual standards.
- Cultivated positive relationships across various levels of company personnel and management.
- Delivered training to new Client Advisors on product knowledge, store procedures, and company policies.
Givenchy Brand Ambassador
Saks Fifth Avenue
03.2021 - 08.2022
- Boosted brand visibility to drive revenue.
- Achieved a $300k increase in first-quarter revenue after role commencement.
- Facilitated increased sales through forwarding client queries to buyers.
- Increase brand visibility by implementing strategic use of Reels and TikTok.
- Generated monthly sales reports for VP of Retail Sales and Women's Leathergoods Manager.
- Designed budget strategies for optimizing merchandise flow.
- Demonstrated expertise in in-store services to elevate customer interactions.
- Addressed client problems promptly, offering immediate resolutions autonomously.
Full Time Client Advisor/Sales
Giorgio Armani/Armani Exchange
08.2020 - 03.2021
- Recognized among the country's top ten sellers.
- Cultivated extensive men's clientele base.
- Ensured premium levels of client service at all times.
- Ensured seamless implementation and continuous adherence to merchandising standards.
- Assist in the development of the sales staff
- Ensure compliance with all company policies, procedures and directives
- Consistently reached or exceeded minimum sales benchmarks per company standards.
- Suggested suitable products based on clients' style cues.
Assistant Store Manager
Icing By Claire's
04.2019 - 08.2020
- Managed and scaled boutique generating one million dollars in annual revenue.
- Drove retail store's target achievements.
- Delivering the finest level of customer service
- Developing relationships with customers and clients
- Outlined routine goals to enhance productivity among team and self.
- Shipment, sorting, and organizing merchandise
- Prepared opening and closing reports, including hourly reads.
- Facilitated store meetings to strategize achieving targets.
PINK Manager
Victoria's Secret
01.2017 - 04.2019
- Managed a store with revenue exceeding $3 million annually.
- Coordinate and support brand initiatives such as promotions, events, and sales education.
- Observed and guided direct reports to enhance customer interactions across various areas.
- Managed various stages of the talent lifecycle including hiring, orientation, mentoring, and evaluations.
- Elevated store operations by adhering to high standards in inventory control, payroll oversight, and visual presentation.
- Implemented strategies to reduce shrinkage and enhance financial efficiency.
- Guided and coached team members to improve sales performance.
Full Time Sales Associate
Macy's
01.2014 - 06.2016
- Secured full-time role following a trimester progression.
- Achieved position as one of the leading ten credit performers in regional assessment.
- Created new customer credit accounts, guided clients on apparel choices, ensured tidy store environment, drove promotional initiatives.
- Oversaw maintenance of marketing materials in designated territory.
Education
Bachelor's - Information Technology
Georgia Gwinnett College
Lawrenceville, GA02.2025
Diploma -
South Gwinnett High School
Snellville, GA05.2013
Skills
- Microsoft Office
- Sales
- Customer Service
- Call Center
- Key Holder
- Retail Management
- Inventory
- Training
- Inventory Management
- Team Building
- Microsoft Word
- Supervising experience
- Administrative Support
- Social Media Marketing
- Marketing
- Store Management Experience
- Assistant Manager Experience
- Cash Handling
- Management
- Barista Experience
- Inventory Control
- Medical Scheduling
- Loss Prevention
- Leadership
- Planograms
- Merchandising
- Profit & Loss
- Floorset
- Budgeting
- Upselling
- Sales Management
- Employee Orientation
Awards
- Partner of The Quarter, 09/01/16, Award at Starbucks for being hard team player for the quarter.
- Angel of the Month, 2017, Award at Victoria's Secret for outstanding work ethic.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Visual Merchandising Manager
Tory Burch
08.2024 - Current
Store Supervisor(Operations & Visual Lead)
House of CB
01.2024 - 08.2024
Client Advisor/Visual Merchandising Ambassador
Fendi
08.2022 - 09.2023
Givenchy Brand Ambassador
Saks Fifth Avenue
03.2021 - 08.2022
Full Time Client Advisor/Sales
Giorgio Armani/Armani Exchange
08.2020 - 03.2021
Assistant Store Manager
Icing By Claire's
04.2019 - 08.2020
PINK Manager
Victoria's Secret
01.2017 - 04.2019
Full Time Sales Associate
Macy's
01.2014 - 06.2016
Bachelor's - Information Technology
Georgia Gwinnett College
Diploma -
South Gwinnett High School
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