Summary
Overview
Work History
Education
Skills
Personal Statement
Timeline
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Tyran Steedley

Tyran Steedley

Argyle

Summary

Experienced IT Support Specialist with 20+ years in technical support, hospitality, and production. Proficient in troubleshooting, system administration, and user support. Strong background in Windows systems, hardware maintenance, and remote tools. Recognized for exceptional service, resolving complex issues, and collaborating with teams for operational success. Dedicated to advancing in the IT industry through hands-on experience and continuous education.

Experienced support professional prepared to excel in technical support roles. Strong background in troubleshooting, system maintenance, and customer service. Highly collaborative, adaptable to changing needs, and consistently focused on achieving results. Known for reliability and effective communication skills.

Overview

15
15
years of professional experience

Work History

IT Support Technician / Networking Field Technician

Tech Squad Inc.
07.2025 - Current
  • Provide contracted ISP support across multiple client sites
  • Perform PC setup, maintenance, troubleshooting, and remote assistance
  • Manage time effectively while traveling between locations
  • Deliver high-quality customer service and represent company professionally

IT Admin Assistant & Customer Service Support

Lee Container – Greif Small Plastics
11.2017 - 12.2024
  • Supported 300+ employees across three U.S. facilities
  • Installed and maintained PCs, printers, and optical scanners
  • Troubleshot Windows OS and Microsoft Office issues
  • Managed Active Directory and domain administration
  • Administered software accounts for large user groups
  • Provided customer service via phone, in-person, and remote access

Field Tech Manager

Special Occasions Rentals
02.2016 - 12.2016
  • Led setup crew for event equipment and managed warehouse inventory
  • Oversaw field operations and reported directly to CEO and GM

Sous Chef

Gecko’s Grill & Pub
01.2014 - 02.2016
  • Assisted Head Chef with daily operations and specialty dish preparation
  • Managed kitchen opening/closing duties and food safety standards

Mobile & PC Sales Associate

Best Buy
01.2014 - 02.2016
  • Delivered customer service and technical support for mobile and PC products
  • Educated customers on device features and connectivity solutions

Front Desk Attendant / Maintenance Assistant / Night Auditor

Drury Inn & Suites
01.2011 - 12.2013
  • Provided guest service across multiple roles including front desk and food service
  • Conducted nightly audits and assisted with hotel maintenance

Education

Computer Information Systems Technology

Wiregrass Georgia Technical College
Valdosta, GA

Skills

  • Technical support expertise
  • Windows OS proficiency
  • PC installation and maintenance
  • VMware expertise
  • Customer service in hospitality, retail, and production
  • Effective communication
  • Repair skills
  • Security protocols
  • System maintenance
  • Remote support
  • Technical support
  • Troubleshooting skills
  • Ticket management

Personal Statement

I bring a unique blend of technical expertise and customer service excellence, with a passion for IT and a commitment to helping others. Whether supporting end users or managing infrastructure, I approach every task with professionalism, adaptability, and a drive to learn. I’m seeking opportunities that allow me to grow in the IT field while leveraging my interpersonal strengths and hands-on experience.

Timeline

IT Support Technician / Networking Field Technician

Tech Squad Inc.
07.2025 - Current

IT Admin Assistant & Customer Service Support

Lee Container – Greif Small Plastics
11.2017 - 12.2024

Field Tech Manager

Special Occasions Rentals
02.2016 - 12.2016

Sous Chef

Gecko’s Grill & Pub
01.2014 - 02.2016

Mobile & PC Sales Associate

Best Buy
01.2014 - 02.2016

Front Desk Attendant / Maintenance Assistant / Night Auditor

Drury Inn & Suites
01.2011 - 12.2013

Computer Information Systems Technology

Wiregrass Georgia Technical College

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Tyran Steedley