Tyree Cox
Sugar Hill
Summary
Dynamic and dependable professional with a strong background in customer service and food delivery, notably at DoorDash. Proven ability to enhance customer satisfaction through effective communication and timely deliveries. Skilled in inventory management and team collaboration, consistently achieving operational efficiency and maintaining high service quality.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
Sugar Hill, GA
10.2022 - Current
- Delivered food orders efficiently while adhering to safety and traffic regulations.
- Navigated routes using GPS technology to ensure timely deliveries.
- Communicated effectively with customers to confirm order details and address concerns.
- Managed multiple deliveries simultaneously while maintaining high service quality.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Manger
Knuckies Hoagies
Sugar Hill, GA
11.2020 - 07.2022
- Managed opening, storage, and preparation of food items.
- Processed customer orders efficiently at the register, ensuring a positive experience.
- Maintained store cleanliness and organized displays to enhance customer experience.
- Facilitated employee training to enhance motivation and operational efficiency.
Shift Lead Manager
Hardee's Restaurant
Buford, GA
08.2019 - 10.2020
- Supervised daily operations to ensure compliance with food safety and quality standards.
- Trained new team members on operational procedures and customer service excellence.
- Coordinated shift schedules to optimize staffing levels and enhance service efficiency.
- Monitored inventory levels, facilitating timely reordering of supplies to minimize shortages.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Floor Attendant
Billy Beez
07.2018 - 06.2019
- Oversaw daily operations to ensure efficient service delivery at peak hours.
- Trained and mentored staff on food preparation and customer service protocols.
- Implemented inventory management practices to reduce waste and improve cost efficiency.
- Developed staff schedules to optimize labor costs and meet customer demand.
- Analyzed sales data to identify trends and inform menu adjustments for improved profitability.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Lanier High School
Buford, GA05.2018
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Time management skills
- Stocking and inventory
Timeline
Delivery Driver
DoorDash
10.2022 - Current
Manger
Knuckies Hoagies
11.2020 - 07.2022
Shift Lead Manager
Hardee's Restaurant
08.2019 - 10.2020
Floor Attendant
Billy Beez
07.2018 - 06.2019
High School Diploma -
Lanier High School