Tyreke Johnson
Woodstock
Summary
Dynamic Account Executive with a proven track record at Echostar/Dish TV, consistently exceeding sales quotas through strategic consultative selling and exceptional customer engagement. Skilled in operations management and team leadership, I drive results by fostering strong client relationships and implementing effective sales strategies to enhance performance and satisfaction.
Overview
8
8
years of professional experience
Work History
Boost mobile sales Agent
Boost Mobile
Remote
10.2025 - Current
- Delivered personalized customer service to identify wireless needs and recommend appropriate Boost Mobile plans, devices, and accessories
- Consistently met or exceeded monthly sales targets for activations, upgrades, and add-on features
- Educated customers on plan options, promotions, device features, and billing details to drive informed purchasing decisions
- Upsold accessories, device protection plans, and additional lines to increase revenue per customer
- Handled customer concerns and resolved service or billing issues in a professional and timely manner
Account Executive
Echostar/Dish TV
10.2025 - Current
- Ranked #1 in sales globally (Enterprise) during third month with DISH TV, outperforming all peers worldwide
- Exceeded monthly and quarterly sales quotas consistently through consultative selling and effective relationship management, contributing to overall team success
- Managed full-cycle sales for DISH TV enterprise and world accounts, driving revenue from prospecting and needs analysis through close and post-sale support
- Consulted with business and enterprise clients to design tailored television, streaming, and bundled service solutions, enhancing client satisfaction and retention
Operational Manager
Emerald M
01.2020 - 05.2025
- Developed and implemented standard operating procedures, reducing delays and increasing operational efficiency.
- Directed moving operations and logistics planning, ensuring seamless coordination for residential and commercial moves.
- Managed a team, ensuring timely service delivery and high customer satisfaction.
- Oversaw equipment maintenance and managed vendor relationships to support daily operational functions.
Front Office Support Agent
Shawnee State University
01.2022 - 08.2023
- Provided frontline IT support to students and staff, resolving technical issues promptly.
- Maintained detailed records of support tickets, contributing to consistent service quality.
- Set up AV and event equipment for campus-wide events and handle event logistics.
- Managed incoming and outgoing mail, providing timely administrative support.
Assistant Manager
Southern Sky Home
Woodstock
08.2021 - 08.2023
- Oversaw daily operations including inventory management, shipping, and receiving to maintain workflow efficiency.
- Maintained accurate inventory records and significantly reduced fulfillment errors.
- Coordinated daily deliveries to achieve prompt and accurate order fulfillment.
- Trained and supported staff on best practices and standard procedures.
- Cultivated a positive team environment to enhance workplace efficiency and boost morale.
Retail Associate
Revive
Woodstock
01.2018 - 01.2019
- Achieved individual and team sales goals through cross-selling and upselling strategies.
- Generated leads and closed sales by delivering exceptional customer experiences that encouraged repeat business.
- Greeted customers, answered inquiries, and assisted in locating products to enhance shopping experience.
- Processed returns and refunds, fostering positive customer relationships and ensuring satisfaction.
- Maintained in-depth knowledge of store products, services, and policies.
- Ensured a clean, organized sales floor with appealing displays and accurate signage.
Starlink sales Agent
Starlink sales
- Promoted and sold Starlink satellite internet solutions to residential and commercial clients across assigned territories.
- Consistently achieved or exceeded monthly and quarterly sales targets through consultative selling and strong product knowledge.
- Educated customers on Starlink technology, installation requirements, and service benefits to ensure informed purchasing decisions.
Education
B.A. - Business Administration
Life University
Marietta, GAAssociate of Arts Degree -
Lakeland Community College
Skills
- Operations Management
- Team Leadership & Training
- Logistics & Scheduling
- Inventory Control
- Customer Service
- IT Support
- Process Improvement
- Event Coordination
- Microsoft Office Suite
- Remote Work Tools (Slack, Zoom, Google Workspace)
- Sales strategy
- Customer engagement
- Account management
- Sales strategies
- Interpersonal skills
- Customer relations
- Marketing management
- Sales proficiency
- Sales quota achievement
- Sales expertise
- Customer relationships
- Customer service
Timeline
Boost mobile sales Agent
Boost Mobile
10.2025 - Current
Account Executive
Echostar/Dish TV
10.2025 - Current
Front Office Support Agent
Shawnee State University
01.2022 - 08.2023
Assistant Manager
Southern Sky Home
08.2021 - 08.2023
Operational Manager
Emerald M
01.2020 - 05.2025
Retail Associate
Revive
01.2018 - 01.2019
Starlink sales Agent
Starlink sales
B.A. - Business Administration
Life University
Associate of Arts Degree -
Lakeland Community College