Summary
Overview
Work History
Education
Skills
Timeline
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Tyrell Bailey

Tyrell Bailey

Warner Robins

Summary

Motivated and hungry SDR who knows how to turn cold outreach into real pipeline. I’m not afraid to pick up the phone, handle objections, and keep pushing until the meeting’s booked. Whether it’s cold calls, cold emails, or LinkedIn DMs, I know how to cut through the noise and get in front of decision-makers. I’ve worked across multiple industries and always find a way to connect, build trust fast, and move conversations forward. I bring the energy, the consistency, and the mindset to drive results in a fast-paced sales org. Just need the right team to go all in with.

Overview

6
6
years of professional experience

Work History

Account Manger

ADT Security
11.2022 - Current
  • Drive high-volume outreach with 80+ cold calls and targeted emails daily to win back customers who canceled within the last 30 days
  • Use open-ended discovery questions to uncover root causes of cancellations and identify new opportunities
  • Present tailored solutions and upsell additional ADT products based on each customer’s needs
  • Act as a customer-first problem solver, de-escalating issues quickly and professionally to rebuild trust and prevent further churn
  • Balance sales and service by maintaining empathy, urgency, and clarity in every conversation
  • Consistently meet and exceed reactivation goals while managing a fast-paced pipeline with follow-through and precision

Sales Representative

Senior Core Benefits
10.2020 - 11.2022
  • Prospected and qualified leads through cold calls, warm outreach, and referral follow-ups to build a strong sales pipeline
  • Conducted discovery conversations to uncover client needs and match them with the right insurance solutions
  • Delivered clear and compelling product breakdowns, simplifying complex policy options to help clients make confident decisions
  • Handled high volumes of objections with a calm, confident approach and closed deals through value-based conversations
  • Acted as the main point of contact, providing ongoing support and quick responses to client concerns to drive retention and referrals
  • Maintained detailed lead tracking and follow-up using CRM tools to manage the full sales cycle from outreach to close

Business Development Specialist

Kodland
08.2019 - 10.2020
  • Followed up with inbound leads who submitted interest forms through the website, connecting via phone and email to qualify prospects and schedule demo classes
  • Conducted outreach with a focus on discovery, identifying parents’ and students’ needs to align them with the right coding programs
  • Led and taught demo classes, serving as both educator and product expert, while building trust and excitement around Kodland’s offerings
  • Handled objections, answered program-related questions, and kept communication clear and supportive throughout the sales process
  • Owned the full top-of-funnel process from lead contact to demo completion and follow-up, driving conversion through consistent, personalized outreach
  • Maintained pipeline organization and tracked outreach activity using Salesforce CRM

Education

Information Technology

Troy University
Troy, AL
12-2024

Skills

  • Cold Calling & Cold Emailing
  • Lead Qualification & Prospecting
  • Discovery & Objection Handling
  • Appointment Setting & Demo Scheduling
  • CRM Management (Salesforce, HubSpot)
  • Pipeline Organization & Follow-Up
  • Upselling & Cross-Selling
  • Inbound & Outbound Sales
  • High-Volume Outreach (80 Calls/Day)
  • Customer Retention & Win-Back Strategies

Timeline

Account Manger

ADT Security
11.2022 - Current

Sales Representative

Senior Core Benefits
10.2020 - 11.2022

Business Development Specialist

Kodland
08.2019 - 10.2020

Information Technology

Troy University
Tyrell Bailey