Tyrell Brown
Atlanta,GA
Summary
Results-oriented Senior Project Manager with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Technical Project Manager
Lockstep Technology Group
05.2023 - 09.2024
- Lead cloud migration projects, leveraging AWS Lambda and Azure Functions to enable serverless architecture and enhance scalability
- Led the implementation of Zero Trust Architecture, improving cybersecurity posture for government and healthcare clients
- Orchestrated CI/CD pipeline setup using Kubernetes, Docker, and Terraform, reducing deployment time by 30%
- Integrated AI-powered analytics to optimize resource allocation, increasing operational efficiency by 20%
- Delivered projects ahead of schedule with an average 35% profit margin and a 90% client satisfaction rate
- Mentored junior project managers in DevSecOps practices and compliance with SOC2 and HIPAA standards
- Conducted on-site quality assurance visits, ensuring seamless integration of Cisco solutions and IoT-enabled devices
- Partnered with project team members to identify and quickly address problems.
- Communicated project plans and progress to key stakeholders and project contributors.
IT Project Manager (Contract)
Techbridge
01.2022 - 02.2023
- Delivered ERP integration solutions using NetSuite and Salesforce, enhancing workflow automation and client management capabilities
- Designed and implemented customized SAP Business One solutions for nonprofit clients, aligning operational needs with budgetary constraints
- Developed Tableau dashboards to monitor ERP performance, providing actionable insights that improved resource allocation by 30%
- Conducted end-user training on SAP and ERP platforms, boosting efficiency and user satisfaction by 18%
- Implemented digital transformation for nonprofits, integrating AI/ML capabilities to enhance outreach and efficiency while ensuring robust cybersecurity measures
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Developed project management roadmap to define project objectives, timelines and milestones.
Director of Operations
Fullbloom
01.2020 - 01.2022
- Modernized school operations with IoT solutions, streamlining attendance tracking and reporting for over 400 students
- Established compliance frameworks aligned with GDPR and HIPAA, reducing operational risks
- Developed Power BI dashboards to analyze student performance, driving data-informed decisions that led to a substantial increase in graduation rates
- Implemented GDPR and HIPAA-compliant frameworks, significantly mitigating operational risks and ensuring robust data protection measures
- Facilitated cross-functional teamwork to streamline processes, resulting in enhanced productivity and improved communication among staff and faculty
- Achieved team goals through formalized training plans, coaching, and performance management.
- Oversaw day-to-day production activities in accordance with business objectives.
Project Manager, Client Services
Better Business Bureau
11.2018 - 01.2020
- Managed social media campaigns and automated outreach strategies using Zapier, improving engagement metrics by 25%
- Directed a 17-member team in the successful rollout of a millennial-focused outreach program, leveraging AI-powered tools for targeted marketing
- Developed strategic partnerships, securing additional funding and resources for scholarship programs
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
IT Project Manager
N3 Results
06.2016 - 07.2018
- Revamped CRM operations by integrating Salesforce Einstein AI, enabling predictive insights that boosted sales productivity by 15%
- Oversaw Agile sprints for product launches, ensuring timely delivery and alignment with client expectations
- Leveraged advanced SQL to extract actionable market insights, driving data-informed sales strategies and contributing to exceptional district performance
- Led cross-functional Agile teams through product launch sprints, ensuring timely delivery and seamless alignment with evolving client needs
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
Junior Project (Intern)
GetInsured
08.2015 - 05.2016
- Supported the development of cloud-based help desk solutions, improving ticket resolution times by 40%
- Implemented SharePoint workflows to streamline internal communication and file sharing
- Partnered with IT governance team to ensure compliance with emerging cybersecurity standards, strengthening overall data protection measures
- Contributed to estimating and presenting project costs before project kick-off to set expectations, promote accountability and maintain sustainable profit margins.
- Coordinated project meetings and confirmed relevant stakeholder awareness of tasks, goals and project timelines.
Education
MBA - INFORMATION SYSTEMS MANAGEMENT
Delta State University
Cleveland, MS12-2022
BBA - Business Administration And Management
Delta State University
Cleveland, MS05.2016
Skills
- Cross-functional team leadership
- Client relations
- Risk management
- IT service management
- Stakeholder management
- Project development
- Information security
- Network administration
- Software testing
- Business analysis
- Purchasing and procurement
- Data analytics
Additional Information
Delivered $12M+ in projects ahead of schedule, with an average profit margin of 35%., Enhanced network security and cloud compliance across AWS, GCP, and Azure environments., Recognized for 90% client satisfaction and outstanding leadership in driving innovation., Advanced Training in DevOps Practices, AI/ML Tools, and Cybersecurity Compliance, Led cross-functional team in developing automated outreach strategies, fostering synergy between AI tools and human expertise for targeted marketing.
Certification
- GCP - Google Certified Project Manager
Languages
English
Native or Bilingual
Software
Salesforce
Sharepoint
Microsoft
Excell
Timeline
Senior Technical Project Manager
Lockstep Technology Group
05.2023 - 09.2024
IT Project Manager (Contract)
Techbridge
01.2022 - 02.2023
Director of Operations
Fullbloom
01.2020 - 01.2022
Project Manager, Client Services
Better Business Bureau
11.2018 - 01.2020
IT Project Manager
N3 Results
06.2016 - 07.2018
Junior Project (Intern)
GetInsured
08.2015 - 05.2016
MBA - INFORMATION SYSTEMS MANAGEMENT
Delta State University
BBA - Business Administration And Management
Delta State University
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