Harmonie Kelly
Cairo
Summary
Fast-learning, high-energy professional with strong experience in customer service, cash handling, store operations, and warehouse fulfillment. Skilled in fast-paced environments, opening/closing procedures, productivity-driven warehouse roles, and multitasking. Entrepreneurial mindset with experience running a growing wig brand, demonstrating marketing, sales, and customer management skills.
Experienced in processing customer orders with a focus on accuracy and efficiency, contributing to high productivity levels in fast-paced environments. Demonstrated adaptability by supporting various team operations and maintaining effective communication with customers during transactions. Proven ability to handle cash and balance registers, ensuring smooth checkout processes even during peak periods. Skills in organization and inventory management further enhance operational effectiveness in retail settings.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Picker
Amazon
Tallahassee
01.2021 - Current
- Picked and processed customer orders with high accuracy.
- Maintained strong productivity in a fast-paced warehouse.
- Adapted to multiple roles and supported team operations.
Customer Service
Walmart
Cairo
01.2021 - Current
- Assisted customers with purchases and front-end support.
- Ensured smooth checkout operations and customer satisfaction.
- Handled transactions during high-volume periods.
Founder & Owner
Fly Girl Extensions
01.2021 - Current
- Sell and promote high-quality wigs and extensions.
- Manage marketing, product handling, customer communication, and order fulfillment.
- Built business brand identity and online presence independently.
Customer Service
Zaxby's
Cairo
01.2021 - 06.2021
- Worked front counter and assisted with customer orders.
- Maintained speed and accuracy during busy shifts.
Customer Service / Counter
Mr. Chick
Cairo
01.2021 - 05.2021
- Managed counter service, counted drawers, and handled store opening/closing.
- Ensured accuracy in orders and maintained a clean work environment.
Customer Service
Maryland's
Cairo
01.2020 - 01.2021
- Supported counter service and customer interaction.
- Learned fast-paced workflow and maintained organization.
Education
Cairo Highschool
Cairo, GASkills
- Fast learner
- Fast worker
- Customer service
- Communication
- Cash handling
- Register balancing
- Store opening procedures
- Store closing procedures
- Warehouse picking productivity
- Multitasking
- Organization
- Business management
- Self-marketing
- Order processing
- Inventory management
Hobbies and Interests
- Reading
- Journalism
- World events
- Entrepreneurship
- Beauty & hair styling
Personal Information
Date of Birth: 07/11/04
Entrepreneurship
Fly Girl Extensions, Founder & Owner, Sell and promote high-quality wigs and extensions., Manage marketing, product handling, customer communication, and order fulfillment., Built business brand identity and online presence independently.
Timeline
Picker
Amazon
01.2021 - Current
Customer Service
Walmart
01.2021 - Current
Founder & Owner
Fly Girl Extensions
01.2021 - Current
Customer Service
Zaxby's
01.2021 - 06.2021
Customer Service / Counter
Mr. Chick
01.2021 - 05.2021
Customer Service
Maryland's
01.2020 - 01.2021
Cairo Highschool