Tyrese Anderson
Pooler
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
5
5
years of professional experience
Work History
Team Leader
River Street Sweets
11.2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Shift Supervisor
CVS Pharmacy
10.2020 - 11.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Applied security, safety and loss prevention strategies during shifts.
- Analyzed sales figures and identified areas for improvement.
Supervisor
Krispy Kreme
11.2018 - 10.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
High School Diploma -
Liberty County High School
Hinesville, GA05.2019
Skills
- Key Performance Indicators (KPI)
- Coordinate Supplies
- Pipeline Growth
- Account Management
- Effective Customer Service
- Cash Register Operations
- Guest Satisfaction
- Belt Conveyors
- Leading Employees
- Attention to Detail
- Safety
- Staff Training
- Evaluating Employee Work
- POS Inventory System Operation
- Collaborative Environments
- Inventory Accuracy
- Giving Constructive Feedback
- Loss Prevention Strategies
Timeline
Team Leader
River Street Sweets
11.2022 - Current
Shift Supervisor
CVS Pharmacy
10.2020 - 11.2022
Supervisor
Krispy Kreme
11.2018 - 10.2020
High School Diploma -
Liberty County High School
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