Tyrone Harris Jr.
Newnan
Summary
Results-oriented quality assurance professional with a strong background in developing and implementing quality protocols that adhere to industry standards. Demonstrated ability to lead cross-functional teams, achieving performance targets while enhancing team dynamics and morale. Expertise in conflict resolution and training, fostering a collaborative environment that drives measurable improvements. Passionate about utilizing data-driven insights to enhance product reliability and customer satisfaction. Accomplished team leader with a track record of guiding quality assurance initiatives, ensuring software reliability through effective test plan execution. Proficient in training and mentoring team members, which cultivates a culture of excellence and continuous learning. Instrumental in establishing performance metrics that have consistently informed strategic planning and improved team performance. My leadership drives results that align with organizational goals and enhance overall productivity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Self-Employed
Tyrone Harris JR.
10.2025 - Current
- Passionate about learning and committed to continual improvement.
- Proven ability to develop and implement creative solutions to complex problems.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Team Leader, Quality Assurance
Johns Souls
08.2024 - 09.2025
- Led a team of quality assurance analysts in the development and execution of test plans to ensure software reliability and performance.
- Conducted regular training sessions to enhance team skills in the latest QA methodologies and tools, fostering a culture of continuous improvement.
- Demonstrated leadership by guiding a team of professionals to consistently meet project deadlines and exceed performance targets.
- Established performance metrics to track team progress and success, informing strategic planning efforts.
- Provided regular updates to management on team performance and project status, ensuring transparency and accountability.
Team Leader
Glovis Hyundai
07.2020 - 08.2024
- Led a team of professionals to achieve project milestones, resulting in a 20% increase in overall productivity.
- Fostered a collaborative team environment through regular meetings and open communication, enhancing team cohesion and morale.
- Resolved conflicts and facilitated discussions to maintain a positive work environment, resulting in improved team dynamics.
- Conducted regular performance reviews and provided constructive feedback, resulting in a measurable increase in employee satisfaction.
- Developed and implemented quality assurance protocols to enhance product reliability and compliance with industry standards.
- Managed the documentation and reporting of quality assurance activities, ensuring transparency and accountability.
Expo/Team Leader
Red Robin
04.2018 - 05.2020
- Managed orders.
- Led a team of professionals to successfully execute large-scale events, enhancing attendee engagement and satisfaction.
Warehouse/Delivery Driver
Courier Express
04.2017 - 03.2018
- Operated fork lifts, handled packages and delivered.
Stocker
Dollar General
07.2013 - 03.2017
- Cashier and stocker.
- Ensured accurate stocking of merchandise on shelves, maintaining optimal product placement and visibility.
- Collaborated with team members to manage inventory levels and support product replenishment initiatives.
- Utilized inventory management software to track stock levels and streamline reorder processes.
Dishwasher
Picadilly
05.2012 - 06.2013
- Washed dishes.
Host, Dishwasher and Room Service
Houlihans
02.2006 - 05.2011
- Greeted customers, washed dishes and served VIP.
Education
Bachelor of Business Administration (BBA) - Business Management
Penn Foster
Arizona, United States01-2026
Business - undefined
Miller-Motte Technical
Columbus, GeorgiaEngineer's Degree - Core Body Work
Columbus Technical College
Columbus, United States01-2020
Skills
- Inventory Management
- Customer Satisfaction
- Conflict Resolution
- Accountability
- Time Management
- Quality Control
- Process Improvement
- Problem Solving
- Training and Mentoring
- Team Collaboration
- Project Management
- Compliance Standards
- Continuous Improvement
- Communication Skills
- Team Development
- Leadership
- Quality Assurance
- Customer Service
- Warehouse Management
- Stocking/Receiving
Accomplishments
- Supervised team of [125] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Iso Certified.
- Auditor Certification.
- Team Leader, Business Management.
Languages
English - Native
Timeline
Self-Employed
Tyrone Harris JR.
10.2025 - Current
Team Leader, Quality Assurance
Johns Souls
08.2024 - 09.2025
Team Leader
Glovis Hyundai
07.2020 - 08.2024
Expo/Team Leader
Red Robin
04.2018 - 05.2020
Warehouse/Delivery Driver
Courier Express
04.2017 - 03.2018
Stocker
Dollar General
07.2013 - 03.2017
Dishwasher
Picadilly
05.2012 - 06.2013
Host, Dishwasher and Room Service
Houlihans
02.2006 - 05.2011
Business - undefined
Miller-Motte Technical
Engineer's Degree - Core Body Work
Columbus Technical College
Bachelor of Business Administration (BBA) - Business Management
Penn Foster