Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Tyruss Hardin

Atlanta

Summary

Dynamic professional with extensive experience in logistics and customer service. Recognized for exceptional communication skills and attention to detail, consistently achieving high customer satisfaction scores. Proven ability to enhance operational efficiency through creative problem-solving and effective time management.

Overview

8
8
years of professional experience

Work History

Driver Associate

Last Mile Logistics
Duluth
10.2023 - Current
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
  • Enhanced customer satisfaction by providing courteous and professional service.
  • Achieved consistently high customer scores due to exceptional service.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.

Assistant Manager

PLO Logistics - Amazon
Alpharetta
12.2021 - 10.2023
  • Followed routes and adhered to strict time schedules for timely deliveries.
  • Delivered exceptional customer support to enhance client satisfaction.
  • Secured merchandise, avoiding damage during transportation.
  • Communicated effectively with dispatch and customers to provide status updates.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Front Desk Clerk

1280 West Condominiums - Beacon
Atlanta
03.2019 - 12.2021
  • Welcomed large volume of guests and improved overall customer service.
  • Provided information regarding hotel amenities, services, and local attractions.
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
  • Greeted, registered, and assigned rooms to hotel or motel guests.

Front Desk Coordinator

Hyatt Regency Atlanta
Atlanta
06.2017 - 03.2019
  • Assisted with check-in and check-out process by verifying identification and collecting payment information.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.

Education

Some College (No Degree) - Film/Media

Georgia State University
Atlanta, GA, USA

Skills

  • Processes and procedures
  • Attention to detail
  • Attentive
  • Customer service
  • Time management
  • Creative problem solving
  • Communication skills

Projects

Freelance Photography/Videography, 01/01/19, Present, Created experimental short film projects that express life at its most natural., Taken photos of both landscapes and people to capture fleeting moments., I have done Real Estate photography to help customers sell a property., Proficient in using Adobe Lightroom, Photoshop, and Premiere Pro.

Timeline

Driver Associate

Last Mile Logistics
10.2023 - Current

Assistant Manager

PLO Logistics - Amazon
12.2021 - 10.2023

Front Desk Clerk

1280 West Condominiums - Beacon
03.2019 - 12.2021

Front Desk Coordinator

Hyatt Regency Atlanta
06.2017 - 03.2019

Some College (No Degree) - Film/Media

Georgia State University

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Tyruss Hardin