Tyshay Jones
Line Cook
Atlanta
Summary
Dynamic culinary professional with experience at Sodexo, excelling in food safety and presentation. Proven ability to thrive in fast-paced environments while maintaining high-quality standards. Strong knife skills and effective communication foster teamwork and enhance customer satisfaction. Committed to delivering exceptional results and ensuring operational excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Line Cook
Sodexo
Tampa
03.2019 - 12.2025
- Prepared meals following standardized recipes and safety guidelines to ensure consistent quality.
- Produced excellent food quality and presentation within target timeframes.
- Fulfilled orders efficiently in fast-paced environment to maintain service flow.
- Used knife skills for consistently high standard chopping.
- Executed proper sanitation practices to ensure safety and eliminate crosscontamination.
Shift Manager
White Castle Systems Inc
Warren
05.2012 - 03.2019
- Streamlined operations by consistently executing opening, closing, and shift change tasks.
- Communicated openly with employees and fellow managers, addressing issues head-on to prevent escalation.
- Upheld strict safety and security standards, ensuring protection of consumers and assets.
- Secured funds against loss, maintained low drawer cash levels, and utilized on-site safe effectively.
Customer Service Representative
OnStar
Warren
10.2009 - 03.2012
- Managed difficult customer situations with professionalism and empathy.
- Collaborated with departments to resolve customer concerns promptly.
- Communicated with car salesmen and dealers to ensure customer satisfaction.
- Provided new vehicle owners with a welcome call to give a brief tutorial of emergency, security, and luxury benefits of OnStar.
- Sent signals, troubleshot, and reset OnStar modules remotely from PC.
Education
High School Diploma -
Martin Luther King Jr High School
Detroit, MI06-2010
Skills
- Grill operation
- Deep fryer operation
- Prep work
- Knife skills
- Food safety
- Sanitation practices
- Quality Control
- Inventory management
- Food presentation
- Time management
- POS proficient
- Customer Service
Certification
ServSafe Food Handler 2025
Timeline
Line Cook
Sodexo
03.2019 - 12.2025
Shift Manager
White Castle Systems Inc
05.2012 - 03.2019
Customer Service Representative
OnStar
10.2009 - 03.2012
High School Diploma -
Martin Luther King Jr High School