Tyswana Jioia
Villa Rica
Summary
Expert in HR compliance and stakeholder engagement, with proven skills in data analysis and cross-team collaboration to enhance decision-making and achieve measurable outcomes. Proficient in training, performance management, and communication strategies that foster professionalism. Successfully drives project completion by streamlining processes, prioritizing tasks, and managing HR staffing and recruitment initiatives.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Management & Program Analyst
APHIS Veterinary Service Strategy & Policy 40 hrs
Villa Rica
05.2025 - Current
- Analyzed program data to inform Veterinary Service policy decisions.
- Coordinated meetings for discussion on program implementation and enhancements.
- Collaborated with stakeholders to identify program needs and challenges.
- Prepared presentations detailing project progress updates for all organizational stakeholders.
Program Analyst (Employee Experience Officer)
APHIS VS Office of Deputy Administrator 40 hrs
Villa Rica
03.2022 - 05.2025
- Analyzed program data to identify trends that informed decision-making processes.
- Collaborated with stakeholders to gather feedback, enhancing program effectiveness.
- Created customer-facing reports to maximize transparency.
- Facilitated training sessions on new systems and procedures for staff.
- Conducted research supporting program objectives and identifying best practices.
- Assisted in developing new initiatives through detailed project plans, timelines, and budgets.
- Participated in meetings with senior management to discuss key project objectives.
- Reviewed customer feedback to identify areas needing improvement.
Supervisory HR Specialist (Recruitment)
APHIS MRPBS 40 hrs
Raleigh
02.2020 - 03.2022
- Supervised HR Specialists and Assistants in staffing and recruiting functions.
- Led recruitment initiatives for various organizational positions.
- Guided managers on HR best practices and staff management techniques.
- Executed recruitment processes, including job postings, resume screening, and candidate interviews.
- Collaborated across departments to enhance efficiency in HR business processes.
- Developed training programs to elevate employee skills and knowledge.
Human Resources Specialist
US Army 509th Signal Battalion 40 hrs
Vicenza
06.2015 - 01.2020
- Managed recruitment processes, ensuring compliance with hiring policies and federal regulations.
- Oversaw payroll operations, guaranteeing accurate compensation for all staff members.
- Handled sensitive employee and battalion information with utmost confidentiality and discretion.
- Directed HR programs and processes, enhancing overall operational efficiency.
- Evaluated and recommended changes to HR practices to improve performance.
- Organized orientation sessions for new hires, providing essential onboarding information.
- Resolved departmental conflicts using sound judgment to maintain harmony in the workplace.
- Compiled reports for management, ensuring adherence to policies and procedures.
Administrative Officer
Dept of Homeland Security TSA 40 hrs
Norfolk
07.2012 - 09.2014
- Planned and oversaw comprehensive administrative support programs, including financial management and human resources.
- Directed daily office operations through effective delegation to program managers.
- Established internal procedures to maintain control over deadlines and federal compliance inspections.
- Coordinated communications to guarantee timely and accurate information delivery.
- Facilitated interdepartmental communication to strengthen collaboration efforts.
- Supervised administrative staff, managing task distribution and workload effectively.
- Served as primary contact for external stakeholders, including clients and partners.
- Identified improvement areas, providing focused insights for decision-makers.
Education
MBA - General Management
National Louis University
Chicago, IL06-2009
Bachelor of Science - Occupational Education
Wayland Baptist University
Plainview, TX02-2004
Skills
- HR compliance and policies
- Recruitment strategies and selection
- Program evaluation and analysis
- Project coordination and management
- Effective communication skills
- Change management processes
- Problem solving techniques
- Training development initiatives
- Leadership and team building
- Stakeholder engagement strategies
- Employee engagement programs
- HR metrics and performance analysis
- Succession planning frameworks
- Interviewing techniques and practices
- Employee retention strategies
- Onboarding and orientation processes
- Strategic planning methodologies
- Employee recognition initiatives
- Human resources information systems (HRIS)
- Staff management practices
Certification
OPM Delegated Examining Certification 20 August 2021
References
References available upon request.
Timeline
Management & Program Analyst
APHIS Veterinary Service Strategy & Policy 40 hrs
05.2025 - Current
Program Analyst (Employee Experience Officer)
APHIS VS Office of Deputy Administrator 40 hrs
03.2022 - 05.2025
Supervisory HR Specialist (Recruitment)
APHIS MRPBS 40 hrs
02.2020 - 03.2022
Human Resources Specialist
US Army 509th Signal Battalion 40 hrs
06.2015 - 01.2020
Administrative Officer
Dept of Homeland Security TSA 40 hrs
07.2012 - 09.2014
MBA - General Management
National Louis University
Bachelor of Science - Occupational Education
Wayland Baptist University