Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyus Washington

Dallas

Summary

• Exceptional listener and communicator who effectively conveys information verbally and in writing.

• Highly analytical thinking, able to identify and streamline complex work processes.

• Computer-literate performer with extensive software proficiency covering a wide variety of applications.

• Results-driven achiever, exemplary planning, and organizational skills, along with a high degree of detail orientation

• Energetic performers consistently cited unbridled passion for work and an upbeat, positive attitude.

• Hands-On Community Manager know for Excellent public relations and marketing coordination . Highly trained professional with passion for working with and for people. Solutions-oriented problem-solvers with goal oriented mindset

• Developing a Scope of Work Essential for Renovations Projects and Managed Renovations from Start to finish

• Analysis Comparable Properties that will ensure accuracies on ARV’S

• Proficient in Bid Negotiations and Contracts

• Over 29 years of Property Management Experience in Multi Family , Single Family, Student Housing and Senior Housing and Multi years in Foreclosure Acquisitions one Auction Homes




Overview

16
16
years of professional experience

Work History

Community Manager

Peak Living
09.2020 - Current
  • Exceptional Communicator, Problem solver, Strong ability to work independently
  • Maintained Excellent Financial Statements with owners and Property management company
  • Responsible for Day-to-Day operation from Leasing Apartments, Following Up, Marketing Managing, Customer service, Financials, Accounting, Bookkeeping, Vendor Operations, Budget Control, Supervisor over Maintenance Staff and Contractors
  • Project Management and Vendor Relations, Financial Analyst
  • Management Rent Collections, Direct relations with Investment Group
  • Excellent Skills in Reporting in Excel, Yardi, Variance Reporting, Statistical Uploads
  • Experienced in Yield Star Revenue Management Software
  • Strong Closer and Skilled Trainer in Leasing, Accounting
  • Tax Credit and Section 8 Specialist
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Worked with Maintenance staff to complete timely repairs and enhancements.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Evaluated property conditions and recommended improvements.
  • Worked with maintenance staff to complete timely repairs and enhancements.

Area Property Manager/Renovation Specialist

Spirit USA Real Estate Investment Management, Inc
01.2013 - 09.2020
  • Liaison Between International Investor and ;Local Real Estate Investors
  • Managed and Leased Properties in 16 counties
  • Developed safe and efficient workflows for construction projects.
  • Inspected completed projects to meet customer expectations.
  • Reviewed financial forecasts, budget and operational goals.
  • Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
  • Negotiated vendor contracts and presented to owners for approval.
  • Responded to escalated resident concerns and issues and monitored resolution.
  • Conducted property visits to assess curb appeal, office upkeep and maintenance activities.
  • Handled terminations, performance evaluations and staff coaching to maintain top property operations.
  • Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
  • Created reports, recorded contracts and kept employee records in corporate database and accounting software.
  • Identified and addressed potential safety issues and liability concerns.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.
  • Inspected community common areas, apartment units and model appearance to address problems.
  • Communicated effectively with owners, residents, and on-site associates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Responded to Common Area Maintenance (CAM) inquiries.

Property Manager-Collection Specialist

Key Properties
01.2010 - 01.2013
  • 2100 units
  • Handle evictions and dispossessory warrants in compliance with applicable laws
  • Prepare month-end accounting reports as per owner's requirements and company procedures
  • Analyzed and evaluated monthly and quarterly financial statements
  • Monitored all expenditures and incoming revenue and create a proactive approach to risk management and and conducted random monthly audits to ensure company policies are being met.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Attended all Court Cases for the seven county evictions
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Administered operations to handle needs of more than numerous tenants across the property.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Debt Collections For Multiple Owners

Assistant Property Manager

Columbia Residential
02.2008 - 01.2010
  • 305 Units
  • Implemented consultative approach to address clients’ needs continually assessing client relationships and allowing for optimal customer satisfaction
  • Closed sales by addressing client concerns and consistently moving the client toward commitment
  • Conducted property inspections and assisted Housing Authority Inspections
  • Annual Recertification's and Rent Posting
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Processed security deposit refunds/Deposit Accounting
  • Completed annual rent calculations using housing database software.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Coordinated appointments to show marketed properties.


Education

DCA Tax Credit Certified - Criminal Justice

Dillard University, Kennesaw State University
New Orleans, Kennesaw, Louisiana, GA

Skills

  • Microsoft Word, Power Point, Excel, Outlook, On Site, Rent Dynamics, Rent Café, Oracle, Yardi One, Yardi
  • Experience with Rent Roll, AMSI AppFolio, MRI, Property Ware, Door King, Go Leonardo, Craigslist, Yield Star,CRM, Net Vendor Software,Rent Cafe,,Yardi and Yardi One
  • Operations Management/Team Training/Conflict Resolutions
  • Contract Negotiations
  • Staff Management/Work Place Safety
  • Employee Recruitment
  • Event Coordination
  • Social Media Management
  • Payment Collection/Deposit Management
  • Market Tracking
  • Property Service Contract Administration
  • Sale and Rental Recordkeeping
  • Construction Project Oversight
  • Administrative Leadership

Timeline

Community Manager

Peak Living
09.2020 - Current

Area Property Manager/Renovation Specialist

Spirit USA Real Estate Investment Management, Inc
01.2013 - 09.2020

Property Manager-Collection Specialist

Key Properties
01.2010 - 01.2013

Assistant Property Manager

Columbia Residential
02.2008 - 01.2010

DCA Tax Credit Certified - Criminal Justice

Dillard University, Kennesaw State University

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Tyus Washington