Tyus Washington
Dallas
Summary
• Exceptional listener and communicator who effectively conveys information verbally and in writing.
• Highly analytical thinking, able to identify and streamline complex work processes.
• Computer-literate performer with extensive software proficiency covering a wide variety of applications.
• Results-driven achiever, exemplary planning, and organizational skills, along with a high degree of detail orientation
• Energetic performers consistently cited unbridled passion for work and an upbeat, positive attitude.
• Hands-On Community Manager know for Excellent public relations and marketing coordination . Highly trained professional with passion for working with and for people. Solutions-oriented problem-solvers with goal oriented mindset
• Developing a Scope of Work Essential for Renovations Projects and Managed Renovations from Start to finish
• Analysis Comparable Properties that will ensure accuracies on ARV’S
• Proficient in Bid Negotiations and Contracts
• Over 29 years of Property Management Experience in Multi Family , Single Family, Student Housing and Senior Housing and Multi years in Foreclosure Acquisitions one Auction Homes
Overview
16
16
years of professional experience
Work History
Community Manager
Peak Living
Cartersville, GA
09.2020 - Current
- Exceptional Communicator, Problem solver, Strong ability to work independently
- Maintained Excellent Financial Statements with owners and Property management company
- Responsible for Day-to-Day operation from Leasing Apartments, Following Up, Marketing Managing, Customer service, Financials, Accounting, Bookkeeping, Vendor Operations, Budget Control, Supervisor over Maintenance Staff and Contractors
- Project Management and Vendor Relations, Financial Analyst
- Management Rent Collections, Direct relations with Investment Group
- Excellent Skills in Reporting in Excel, Yardi, Variance Reporting, Statistical Uploads
- Experienced in Yield Star Revenue Management Software
- Strong Closer and Skilled Trainer in Leasing, Accounting
- Tax Credit and Section 8 Specialist
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with Maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Evaluated property conditions and recommended improvements.
- Worked with maintenance staff to complete timely repairs and enhancements.
Area Property Manager/Renovation Specialist
Spirit USA Real Estate Investment Management, Inc
Atlanta,GA
01.2013 - 09.2020
- Liaison Between International Investor and ;Local Real Estate Investors
- Managed and Leased Properties in 16 counties
- Developed safe and efficient workflows for construction projects.
- Inspected completed projects to meet customer expectations.
- Reviewed financial forecasts, budget and operational goals.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Negotiated vendor contracts and presented to owners for approval.
- Responded to escalated resident concerns and issues and monitored resolution.
- Conducted property visits to assess curb appeal, office upkeep and maintenance activities.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Created reports, recorded contracts and kept employee records in corporate database and accounting software.
- Identified and addressed potential safety issues and liability concerns.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state and federal regulations.
- Inspected community common areas, apartment units and model appearance to address problems.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Maximized rental income while minimizing expenses through effective planning and control.
- Generated leads for sales and rental properties through cold calls and referrals.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Responded to Common Area Maintenance (CAM) inquiries.
Property Manager-Collection Specialist
Key Properties
Kennesaw, GA
01.2010 - 01.2013
- 2100 units
- Handle evictions and dispossessory warrants in compliance with applicable laws
- Prepare month-end accounting reports as per owner's requirements and company procedures
- Analyzed and evaluated monthly and quarterly financial statements
- Monitored all expenditures and incoming revenue and create a proactive approach to risk management and and conducted random monthly audits to ensure company policies are being met.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Attended all Court Cases for the seven county evictions
- Developed and implemented marketing strategies to increase occupancy rates.
- Coordinated with legal counsel to resolve tenant disputes.
- Administered operations to handle needs of more than numerous tenants across the property.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Debt Collections For Multiple Owners
Assistant Property Manager
Columbia Residential
Atlanta, Ga
02.2008 - 01.2010
- 305 Units
- Implemented consultative approach to address clients’ needs continually assessing client relationships and allowing for optimal customer satisfaction
- Closed sales by addressing client concerns and consistently moving the client toward commitment
- Conducted property inspections and assisted Housing Authority Inspections
- Annual Recertification's and Rent Posting
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Processed security deposit refunds/Deposit Accounting
- Completed annual rent calculations using housing database software.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated appointments to show marketed properties.
Education
DCA Tax Credit Certified - Criminal Justice
Dillard University, Kennesaw State University
New Orleans, Kennesaw, Louisiana, GASkills
- Microsoft Word, Power Point, Excel, Outlook, On Site, Rent Dynamics, Rent Café, Oracle, Yardi One, Yardi
- Experience with Rent Roll, AMSI AppFolio, MRI, Property Ware, Door King, Go Leonardo, Craigslist, Yield Star,CRM, Net Vendor Software,Rent Cafe,,Yardi and Yardi One
- Operations Management/Team Training/Conflict Resolutions
- Contract Negotiations
- Staff Management/Work Place Safety
- Employee Recruitment
- Event Coordination
- Social Media Management
- Payment Collection/Deposit Management
- Market Tracking
- Property Service Contract Administration
- Sale and Rental Recordkeeping
- Construction Project Oversight
- Administrative Leadership
Timeline
Community Manager
Peak Living
09.2020 - Current
Area Property Manager/Renovation Specialist
Spirit USA Real Estate Investment Management, Inc
01.2013 - 09.2020
Property Manager-Collection Specialist
Key Properties
01.2010 - 01.2013
Assistant Property Manager
Columbia Residential
02.2008 - 01.2010
DCA Tax Credit Certified - Criminal Justice
Dillard University, Kennesaw State University