Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

UCHENDU OKEKE

Thomasville

Summary

Accomplished professional with expertise in education, psychology, and customer service. Demonstrates strong communication and problem-solving skills, contributing to team success in dynamic environments. Proven track record of enhancing organizational goals through effective collaboration and high productivity. Dependable team player with critical thinking abilities and a commitment to customer satisfaction.

Overview

23
23
years of professional experience

Work History

UNIVERSITY STUDENT EDUCATOR

UniversityTutor.com
Thomasville
03.2024 - Current
  • Used videos, lectures and moderated discussions to engage students during class.
  • Maintained accurate records of student attendance, assessments and progress reports.
  • Conducted lectures, demonstrations and group activities in order to enhance learning experience.
  • Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
  • Evaluated performance of students and made provisions to meet learning needs.
  • Employed variety of teaching styles to respond to needs of diverse learners.
  • Provided individualized instruction to students to improve their academic performance.
  • Counseled struggling students regarding educational issues such as study habits or academic goals.

DISHWASHER

Chow Won Korean Steakhouse
Tallahassee
03.2024 - Current
  • Executed dishwashing responsibilities efficiently, ensuring a clean and organized kitchen environment.
  • Experience cleaning dishes, pots, pans, and cooking utensils efficiently.
  • Trained in food safety regulations and proper sanitation techniques.
  • Maintained a fast pace during busy periods, and kept the work area organized.
  • Handled dishwashing equipment and chemicals safely and responsibly.
  • Provided excellent customer service and assistance to the kitchen team.
  • Collaborated with kitchen staff to ensure smooth operations.
  • Managed inventory and restocked supplies as needed.

ENROLLMENT SPECIALIST

Kentucky Community & Technical College System
Versailles
06.2022 - 06.2023
  • Supported student success through detailed guidance on enrollment processes and academic programs.
  • Oversaw the student admissions process, including enrollment, registration, and financial aid assistance.
  • Developed and implemented strategies to increase enrollment and retention rates at a previous institution.
  • Provided comprehensive guidance to students on academic programs, course requirements, and transfer credits.
  • Collaborated with academic advisors, faculty, and admissions staff to support student success and retention.
  • Organized and facilitated enrollment events, such as open houses, information sessions, and campus tours.
  • Processed student applications, transcripts, and other enrollment-related documents with close attention to detail.
  • Assisted with student recruitment efforts through phone calls, emails, and in-person meetings to promote enrollment opportunities.

SALES ASSOCIATE

Circle K
Tallahassee
02.2021 - 11.2021
  • Managed customer inquiries and complaints in a timely and professional manner.
  • Achieved and exceeded sales targets consistently
  • Assisted in training new team members on sales techniques and product knowledge.
  • Developed strong relationships with clients to promote customer loyalty and retention.
  • Performed daily inventory management and restocking of products.
  • Collaborated with the marketing team to create and execute promotional campaigns.
  • Participated in regular sales meetings to discuss strategies and goals.

ENGLISH AS A SECOND LANGUAGE (ESL) TEACHER

Cambly
New York
01.2018 - 01.2020
  • Taught English as a Second Language to students of various proficiency levels.
  • Planned and implemented engaging lesson plans to enhance language skills.
  • Assessed student progress, and provided constructive feedback for improvement.
  • Utilized technology and interactive resources to support language learning.
  • Created a supportive and inclusive classroom environment for diverse learners.
  • Collaborated with colleagues to develop cultural and language immersion activities.
  • Participated in professional development opportunities to enhance teaching skills.
  • Developed engaging lesson plans to improve English language skills for diverse student groups.

ENGLISH AS A SECOND LANGUAGE (ESL) TEACHER

No.1 Primary & Middle School of Nanchong
Nanchong
09.2016 - 01.2018
  • Led self-guided exercises to improve student understanding of spelling, punctuation, style and pronunciation.
  • Addressed student inquiries and concerns related to curricula, course content and class schedules.
  • Encouraged the use of English as a primary language during class time through interactive activities and games.
  • Created interesting and age-appropriate reading lists to expand English vocabulary and comprehension skills.
  • Taught grammar, writing, listening and reading in beginner and intermediate proficiency levels.
  • Integrated cultural lessons into the language teaching framework to promote multicultural understanding and sensitivity.
  • Conducted assessments to evaluate student progress and adjusted instructional strategies to meet varied student needs.

ENGLISH AS A SECOND LANGUAGE (ESL) TEACHER

Taiyuan Mercan School
Taiyuan
01.2015 - 01.2016
  • Developed and implemented comprehensive lesson plans that accommodated specific level of learners while offering support to make certain each student was able to grasp materials.
  • Provided one-on-one instruction for non-English speaking students within classroom settings.
  • Created opportunities for adult students to actively engage with one another in small and large group interactive learning sessions.
  • Led teacher training sessions for new ESL instructors, sharing effective teaching strategies and classroom management techniques.
  • Facilitated language exchange programs to provide students with real-life conversation practice.
  • Taught concepts found on standardized tests and built necessary support skills to help students perform well.

STUDENT RECRUITER

Xinjianlu Primary School
Taiyuan
01.2015 - 01.2016
  • Established policies and procedures and made modifications based on analysis of operations, performance and other research information.
  • Facilitated follow-up communications with prospects after events or visits.
  • Maintained accurate records of all contacts with prospective students throughout the recruitment process.
  • Researched best practices in student recruitment strategies in order to stay informed about current trends in higher education admissions.
  • Improved student educational plans by advising on course selection, progress plans and career decisions.
  • Boosted registrations by improving promotional, outreach, and parent engagement strategies.
  • Collaborated with faculty members and staff from various departments within the university to ensure alignment of recruitment objectives.
  • Directed activities of admissions, registration and career services departments.
  • Developed curricula and recommended curricula revisions to improve student learning outcomes.
  • Attended conferences related to higher education admissions topics.
  • Advised students on course selection, progress toward graduation and career decisions.
  • Created marketing materials such as brochures, flyers, newsletters, and web content to advertise university programs.
  • Participated in regular meetings with colleagues from other universities and colleges for networking purposes related to student recruitment initiatives.

SALES CLERK

CVS Health
Tallahassee
11.2011 - 11.2014
  • Addressed customer inquiries with professionalism, contributing to increased customer satisfaction, and loyalty.
  • Managed customer inquiries and complaints with professionalism and efficiency.
  • Achieved and exceeded sales targets consistently through effective communication and problem-solving skills.
  • Built and maintained strong relationships with customers to drive repeat business and increase customer loyalty.
  • Collaborated with team members to create innovative sales strategies, and achieve team goals.
  • Developed product knowledge and expertise to provide accurate information and recommendations to customers.
  • Participated in promotional events and campaigns to drive sales and increase brand awareness.

SUBSTANCE ABUSE COUNSELOR

Redeemed, Inc.
Tallahassee
02.2013 - 08.2013
  • Provided individual and group counseling to clients with substance abuse issues.
  • Developed treatment plans and goals for each client based on their needs and progress.
  • Conducted assessments and screenings to determine clients' levels of care and intervention.
  • Collaborated with a multidisciplinary team to provide comprehensive care and support to clients.
  • Facilitated educational workshops and support groups for clients and their families.
  • Maintained accurate and confidential client records and documentation.
  • Participated in continuing education and training to stay current on best practices in substance abuse treatment.

RECEPTIONIST

Allegro Senior Living
Tallahassee
12.2009 - 08.2010
  • Managed front desk operations and provided excellent customer service in a fast-paced office setting.
  • Scheduled appointments, answered phone calls, and greeted visitors in a professional manner.
  • Handled email correspondence, maintained office supplies, and organized files efficiently.
  • Collaborated with team members to plan and execute successful events and meetings.
  • Resolved customer complaints and inquiries promptly to ensure high satisfaction levels.

YOUTH SUMMER PROGRAM INSTRUCTOR

Smith Williams Service Center
Tallahassee
06.2002 - 07.2004
  • Planned and implemented educational and recreational activities for children ages 5-12 in a summer camp setting.
  • Developed age-appropriate lesson plans and curriculum for a variety of enrichment activities, including arts and crafts, sports, and science experiments.
  • Communicated effectively with parents and caregivers regarding camper progress, behavior, and achievements.
  • Collaborated with colleagues to create a positive and inclusive environment that fostered personal growth and social skills.
  • Encouraged students to be understanding of different perspectives through interactive discussions.
  • Collaborated with other staff members to plan and schedule lessons promoting learning and innovation.
  • Evaluated student performance using appropriate assessment instruments.

SENIOR TECHNOLOGY TUTOR

Smith Williams Service Center
Tallahassee
06.2002 - 07.2004
  • Presented tutoring workshops and academic support sessions for small groups.
  • Designed comfortable tutoring environment conducive to learning.
  • Aided students in computer laboratories and other out-of-classroom academic environments.
  • Assisted in troubleshooting computer hardware, software, and network issues.
  • Guided students in the development of critical thinking and problem-solving skills.
  • Monitored and recorded students' progress, providing detailed reports to parents and teachers.
  • Implemented strategies to ensure the security of sensitive data stored on computers.
  • Offered support and strategies for students with learning disabilities to achieve academic success.
  • Assisted students of varying skill levels with understanding and excelling in studies.
  • Provided technology support and training to students, faculty, and staff.
  • Installed new software updates or patches as necessary.
  • Attended training sessions, enhancing tutoring practices and techniques.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Facilitated discussions and interactive activities to promote engagement and deepen understanding of subject matter.

Education

ED.S. - Educational Leadership

Keiser University
Ft. Lauderdale, FL
02.2016

M.S. - Post Secondary Education

Troy University
Dothan, AL
12.2008

B.A. - Psychology

Albany State University
Albany, GA
12.2006

A.A. - Education

Tallahassee Community College
Tallahassee, FL
12.2003

Skills

  • Goal setting
  • Leadership
  • Self-motivated
  • Team building
  • Problem solving
  • Analytical skills
  • Active listening
  • Computer literacy
  • Customer service
  • Critical thinking skills
  • Guest service
  • Organizational skills
  • Teamwork
  • Listening skills
  • Performance improvement
  • Cleanliness standards
  • Written communication
  • Managing orders and deliveries
  • Issue resolution
  • Cross-training
  • Communication
  • Coaching and training
  • Staff development
  • Teamwork and collaboration
  • Assertiveness
  • Company standards
  • Hospitality and accommodation
  • Point of sale operation
  • Leadership qualities
  • Relationship building
  • Dependable and cooperative
  • Employee training
  • Product knowledge
  • Promotional campaigns
  • Workstation organization
  • Sales techniques
  • Problem solving
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Time management

References

References available upon request.

Timeline

UNIVERSITY STUDENT EDUCATOR

UniversityTutor.com
03.2024 - Current

DISHWASHER

Chow Won Korean Steakhouse
03.2024 - Current

ENROLLMENT SPECIALIST

Kentucky Community & Technical College System
06.2022 - 06.2023

SALES ASSOCIATE

Circle K
02.2021 - 11.2021

ENGLISH AS A SECOND LANGUAGE (ESL) TEACHER

Cambly
01.2018 - 01.2020

ENGLISH AS A SECOND LANGUAGE (ESL) TEACHER

No.1 Primary & Middle School of Nanchong
09.2016 - 01.2018

ENGLISH AS A SECOND LANGUAGE (ESL) TEACHER

Taiyuan Mercan School
01.2015 - 01.2016

STUDENT RECRUITER

Xinjianlu Primary School
01.2015 - 01.2016

SUBSTANCE ABUSE COUNSELOR

Redeemed, Inc.
02.2013 - 08.2013

SALES CLERK

CVS Health
11.2011 - 11.2014

RECEPTIONIST

Allegro Senior Living
12.2009 - 08.2010

YOUTH SUMMER PROGRAM INSTRUCTOR

Smith Williams Service Center
06.2002 - 07.2004

SENIOR TECHNOLOGY TUTOR

Smith Williams Service Center
06.2002 - 07.2004

ED.S. - Educational Leadership

Keiser University

M.S. - Post Secondary Education

Troy University

B.A. - Psychology

Albany State University

A.A. - Education

Tallahassee Community College

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