Udochi Nwachukwu

• Collaborated in a group project for a client to design and implement a CI/CD pipeline using Jenkins, Ansible, and Terraform, successfully deploying a scalable Node.js and React web application on AWS, improving deployment efficiency and reliability.
• Actively participated in team discussions, contributing ideas and troubleshooting solutions to overcome project challenges while adhering to Agile practices like daily stand-ups and sprint reviews.
• Developed documentation to outline CI/CD processes and configurations, improving the team's ability to replicate and maintain the pipeline for future projects

Description: Optimized management systems for evolving tech and security regulations. Provided daily troubleshooting and user support.

• Onboarded and tested new applications through Okta Admin for company-wide rollout, ensuring user access
• Provided support to new users setting up the application, accessing extensions, and resolving technical issues via ServiceNow and Delinea

Description: Conducted routine operations and optimization of Jira tickets while overseeing the daily management of email marketing campaigns.

• Fostered collaboration with internal and external teams, actively contributing to projects spanning data pulls for email marketing campaigns
• Employed SQL to construct precise email segments by leveraging third-party data, and seamlessly executed email campaigns within Salesforce Marketing Cloud