Ulayshia Worthen
Pooler
Summary
Experienced medical support professional with strong focus on patient interaction and administrative efficiency. Adept at managing appointments, handling patient inquiries, and coordinating with medical staff. Known for effective collaboration and reliability in fast-paced environments. Skilled in using medical software systems, maintaining patient records, and ensuring welcoming atmosphere.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
CHATHAM ORTHOPAEDICS
Pooler, GA
08.2025 - Current
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Greeted patients and ensured accurate check-in processes for a positive first impression.
- Utilized electronic health record (EHR) systems to maintain accurate patient information.
- Collaborated with medical staff to streamline communication and enhance patient care delivery.
Security Officer
GardaWorld Security
Pooler, GA
08.2024 - 09.2025
- Monitored premises to prevent and detect security breaches.
- Conducted regular patrols to ensure safety and compliance with regulations.
- Responded swiftly to alarms and incidents, ensuring appropriate action taken.
- Collaborated with local law enforcement to enhance community safety efforts.
Host/Reservationist
The Olde Pink House
Savannah, GA
01.2017 - 07.2024
- Open table board runner (controls floor plan coordination)
- Managed over 100 customer calls per day
- Make reservations over the phone, assist with booking credit cards, gift cards etc. to pay for private events
- Handled guest inquiries and complaints professionally, resolving issues swiftly to uphold service excellence.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Security Officer
Sunstates Security
Savannah, GA
06.2022 - 10.2022
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and mitigate potential security risks.
- Implemented access control measures, verifying credentials of visitors and staff.
Front Desk Receptionist
HOTEL TYBEE
Tybee Island, GA
03.2022 - 07.2022
- Answer Phones
- Create/Modify reservations
- Clean rooms
- Assist with check ins & check outs
Court Clerk
Chatham County Courthouse - Temp Agency
Savannah, GA
08.2021 - 11.2021
- Insert traffic citations into system
- Make/send off subpoenas
Hostess Trainer
The Landings Club
Savannah, GA
07.2019 - 01.2021
- Greet, seat & assist members & manage seating chart
- Responds to guest inquiries & request in a timely & efficient manner
- Ascertains dining/reservation/lodging needs
Asst Manager
Circle K
Savannah, GA
01.2019 - 06.2019
- Assist customers in the check out process
- Lottery logs & reports
- Responsible for cash deposits, scheduling, withdrawals, inventory
Cashier
Zaxby's
Savannah, GA
05.2016 - 09.2017
- Executed customer transactions regarding cash, debit/credit cards & money exchange
- Trained new employees
- Performed all duties as assigned (Cleaning, drive-thru orders, catering Etc.)
Education
High school diploma - Counseling Psychology
New Hampstead High School
Savannah, GA05.2017
Skills
- Food Safety
- Typing
- Hospitality
- Host/Hostess
- Microsoft Powerpoint
- Aloha POS
- Banquet Experience
- Front desk
- Microsoft Word
- Guest services
- Events Management
- OpenTable
- Surveillance
- Microsoft Outlook
- Food Service
- Patient scheduling
- Appointment management
- Insurance verification
- Patient registration
- HIPAA compliance
- Payment collection
Accomplishments
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Certification
- Class D Security
- Guard Card
- Driver's License
- TWIC Card
Languages
English
Full Professional
Timeline
Front Desk Medical Receptionist
CHATHAM ORTHOPAEDICS
08.2025 - Current
Security Officer
GardaWorld Security
08.2024 - 09.2025
Security Officer
Sunstates Security
06.2022 - 10.2022
Front Desk Receptionist
HOTEL TYBEE
03.2022 - 07.2022
Court Clerk
Chatham County Courthouse - Temp Agency
08.2021 - 11.2021
Hostess Trainer
The Landings Club
07.2019 - 01.2021
Asst Manager
Circle K
01.2019 - 06.2019
Host/Reservationist
The Olde Pink House
01.2017 - 07.2024
Cashier
Zaxby's
05.2016 - 09.2017
High school diploma - Counseling Psychology
New Hampstead High School