Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Uncrieph Jones

Waycross

Summary

Dynamic and results-driven professional with extensive experience in customer service at Walmart and UPS. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in time management and maintaining high-quality standards, consistently achieving project goals while fostering a positive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Walmart
05.2025 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Peak Season Worker

UPS
11.2024 - 01.2025
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.

Laborer

Townsend Tree Service
09.2023 - 09.2024
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.

Sales Associate

Dollar General
04.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Laborer

Blattner Energy
11.2022 - 03.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Scanner

Amazon
11.2021 - 06.2022
  • Gathered, sorted and scanned documents to enter into computer system.
  • Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
  • Assisted in training new employees on scanner usage, contributing to a skilled workforce.
  • Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.

Education

Ware County High School
Waycross, GA
05.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving

Certification

Twic Card

Timeline

Sales Associate

Walmart
05.2025 - Current

Peak Season Worker

UPS
11.2024 - 01.2025

Laborer

Townsend Tree Service
09.2023 - 09.2024

Sales Associate

Dollar General
04.2023 - 08.2023

Laborer

Blattner Energy
11.2022 - 03.2023

Scanner

Amazon
11.2021 - 06.2022

Ware County High School

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Uncrieph Jones