Summary
Overview
Work History
Education
Skills
Languages
Timeline
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URJIT SHAH

STOCKBRIDGE

Summary

Dynamic professional with a proven track record at Lovejoy Convenience LLC, excelling in customer service and inventory control. Expert in enhancing store performance and team management, demonstrated through strategic sales analysis and staff training. Skilled in Microsoft Office Suite, showcasing a blend of technical and interpersonal abilities to drive operational excellence and employee productivity.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Lovejoy Convenience LLC
01.2022 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted in recruiting, hiring and training of team members.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Assistant Property Manager

Super 8 by Wyndham
01.2020 - 10.2022

Front Desk Administrative Assistant

Super 8 By Wyndham
01.2018 - 01.2020
  • Enhanced customer satisfaction by providing efficient and professional front desk support.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times.
  • Reduced waiting times for guests by efficiently managing appointments and scheduling.
  • Maintained a welcoming environment by keeping the reception area clean and organized.
  • Facilitated smooth check-in and check-out processes for visitors, ensuring a positive experience.
  • Monitored office supplies by checking inventory and placing orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

Master of Science - Electrical Engineering

San Jose State University
San Jose
12-2017

Bachelor of Science - ELECTRICAL ENGINEERING

A.D.PATEL INSTITUTE OF TECHNOLOGY
INDIA
06-2012

Skills

  • Problem-solving
  • Customer service
  • Retail operations
  • Inventory control
  • Store organization
  • Staff supervision
  • Stock management
  • Team management
  • Employee scheduling
  • Hiring and training
  • Microsoft Office Suite
  • Systems and software expertise
  • Human resource policies
  • Billing
  • Vendor management
  • Financial management
  • Operations

Languages

English
Native or Bilingual

Timeline

Assistant Store Manager

Lovejoy Convenience LLC
01.2022 - Current

Assistant Property Manager

Super 8 by Wyndham
01.2020 - 10.2022

Front Desk Administrative Assistant

Super 8 By Wyndham
01.2018 - 01.2020

Master of Science - Electrical Engineering

San Jose State University

Bachelor of Science - ELECTRICAL ENGINEERING

A.D.PATEL INSTITUTE OF TECHNOLOGY
URJIT SHAH