Uzziel Gonzalez
Atlanta
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
3
3
years of professional experience
Work History
Manager
Freddy's Frozen Custard & Steakburgers
Duluth
10.2023 - 08.2025
• Mentored and trained 10+ new employees, resulting in a 25% reduction in onboarding time and improved team performance.
• Provided support for customers by addressing 100+ service-related concerns weekly, maintaining a customer satisfaction rate above 90%.
• Managed daily operations including staff scheduling, inventory checks, and budget oversight for a team of 12+, contributing to a 15% increase in operational efficiency during peak hours.
• Managed inventory levels and placed orders for necessary supplies and ingredients.
E-Commerce Assistant & Product Phographer
Pacesgulf
Tampa
05.2022 - 07.2023
• Created and optimized 150+ product listings for the online store, improving image quality and descriptions, which led to a 30% boost in visibility and search rankings.
• Monitored and managed inventory of 1000+ SKUs, maintaining a 98% in-stock rate and ensuring timely order fulfillment.
• Calculated purchase subtotals, taxes, and shipping costs for submission to customers.
Education
Computer Science
Georgia State University
Atlanta, GA05-2029
Skills
Team leadership & Staff Training
Inventory & Cash Management
Operations management
Customer Service
Scheduling & Shift Coordination
Microsoft Office Suite (Excel, Word, Outlook)
Accomplishments
- AP Scholar with Distinction (2024) – Recognized by the College Board for high achievement across multiple AP exams.
- National Honor Society Member (2023–2025) – Selected for academic excellence, leadership, service, and character.
- All-Region Cross Country Team (2023) – Placed among the top regional runners; also earned a Varsity Letter in Track & Cross Country (3 years).
- Outstanding Student Leader Award (2024) – Honored for founding and leading the school’s Programming Club, mentoring peers, and organizing activities.
- FBLA Secretary’s Recognition (2024) – Awarded for exceptional organizational and communication contributions.
- Community Impact Award (2024) – Recognized for over 100 hours of service, including tutoring middle school students in coding and volunteering at senior homes.
Timeline
Manager
Freddy's Frozen Custard & Steakburgers
10.2023 - 08.2025
E-Commerce Assistant & Product Phographer
Pacesgulf
05.2022 - 07.2023
Computer Science
Georgia State University
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