Valentina Rivera
Cumming
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Skills in increasing customer engagement. Fluent in medical terminology. Experienced in increasing business success and sales. Excellent analytical, organizational and decision-making abilities.
Overview
3
3
years of professional experience
Work History
Medical Intake Coordinator
Community Health Partners
09.2023 - 04.2024
- Supported healthcare providers in delivering optimal patient care by promptly addressing concerns or questions related to patient intake processes.
- Ensured high-quality customer service by actively listening to patient needs, answering inquiries professionally, and resolving issues promptly.
- Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Medication refill request and medical diagnosis for Spanish speaking patients.
- Interpreter for psychiatry/therapy appointments.
Spanish Medical Interpreter
Community Health Partners
09.2023 - 04.2024
- Enhanced patient understanding by providing accurate and timely translations during medical appointments.
- Worked with therapy clinic as well as psychiatry appointments to deliver understanding through the patient and therapist.
- Entered data information with medical system Epic software for provider/medical team communication.
- Made appointments for all patients.
Assistant Manager
The Manor Golf And Country Club
07.2022 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored customer accounts to identify and rectify billing issues.
- Maintained accurate records and handled purchase orders.
- Scheduled, coordinated and confirmed appointments and meetings.
COVID-19 Screener
PCG Molecular
01.2021 - 05.2022
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Maintained documentation on tests performed in lab.
- Reported positive and negative response cases according to established protocols and reporting mandates.
Education
Marketing
Kennesaw State University
Kennesaw, GA12.2024
High School Diploma -
West Forsyth High School
Cumming, GA05.2018
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Intake Coordinator
Community Health Partners
09.2023 - 04.2024
Spanish Medical Interpreter
Community Health Partners
09.2023 - 04.2024
Assistant Manager
The Manor Golf And Country Club
07.2022 - 10.2023
COVID-19 Screener
PCG Molecular
01.2021 - 05.2022
Marketing
Kennesaw State University
High School Diploma -
West Forsyth High School
Similar Profiles
Cruz castroCruz castro
Medical Assistant at Community health partnersMedical Assistant at Community health partners
Cruz CastroCruz Castro
Receptionist at Community Health PartnersReceptionist at Community Health Partners
Kristy BeckKristy Beck
Charge Capture Specialist at Community Health PartnersCharge Capture Specialist at Community Health Partners
Camila PinhoCamila Pinho
General Education Teacher, Grade 8 Spanish at South Forsyth Middle SchoolGeneral Education Teacher, Grade 8 Spanish at South Forsyth Middle School
AnnaKate StamperAnnaKate Stamper
Volunteer at North Point Community ChurchVolunteer at North Point Community Church