Valentina Rozo
Dacula
Summary
Experienced photography Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
8
8
years of professional experience
Work History
Shift Manager
Cady Studios
Johns Creek, GA
10.2022 - Current
- Supervised daily operations to ensure efficient workflow and quality standards. (Studio and Events).
- Submitted daily and weekly reports to improve quality and communication.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Coordinated staff schedules to optimize coverage during peak hours.
- Assisted in inventory management, ensuring stock levels met production needs.
- Resolved customer issues promptly, maintaining high satisfaction levels.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Insurance Agent Assistant
Safe America Insurance
Lawrenceville, GA
10.2020 - 10.2022
- Assisted clients with policy selections and coverage inquiries, enhancing customer satisfaction.
- Processed insurance applications and renewals accurately, minimizing errors and improving workflow efficiency.
- Coordinated communication between clients and agents, ensuring timely follow-up on policy updates.
Assistant Restaurant Manager
Del Rio Mexican Restaurant
Dacula, GA
08.2018 - 10.2020
- Oversaw daily restaurant operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored staff to enhance performance and operational efficiency.
- Managed inventory control, optimizing stock levels and minimizing waste.
- Supervised all areas of restaurant to keep it clean and well-maintained.
Education
High School Diploma -
Dacula High School
Dacula, GASkills
- Decision-making
- Customer service focus
- Employee training
- Staff motivation
- Opening and closing procedures
- Punctual and reliable
- Team development
- Staff training and onboarding
- Operations management
- Equipment troubleshooting
Languages
Spanish
Native or Bilingual
Timeline
Shift Manager
Cady Studios
10.2022 - Current
Insurance Agent Assistant
Safe America Insurance
10.2020 - 10.2022
Assistant Restaurant Manager
Del Rio Mexican Restaurant
08.2018 - 10.2020
High School Diploma -
Dacula High School