Adonna Moore
Atlanta
Summary
Dynamic Treatment Coordinator with extensive experience in the Dental field, excelling in patient communication and treatment planning. Proven ability to enhance patient satisfaction through effective appointment scheduling and insurance verification. Skilled in team collaboration and conflict resolution, ensuring seamless operations and exceptional care delivery.
Overview
8
8
years of professional experience
Work History
Treatment Coordinator
JLM DENTAL STUDIO
10.2024 - Current
- Thoroughly explaining treatment plans with patients, as well as the importance of completing prescribed treatment
- Make appointment for new and existing patients, contact patients who have not scheduled prescribed treatment
- Review all treatment plans to ensure insurance is covering correct fees, manually calculate fees if need be
- Make appointments for new and existing patients, contact existing patients who are not scheduled for prescribed treatment
- Review account balances, post payments, verify all insurances including medicaid
- Experience in pediatric dentistry, orthodontics, oral surgery as well as general dentistry
- Work closely with all doctors to ensure we deliver great patient care
- Directed and led employees and team members on effective operations, methods and procedures. Managed schedules, accepted time off requests and maintained coverage for shifts
Treatment Coordinator
GREAT EXPRESSIONS DENTAL
08.2017 - 10.2024
- Thoroughly explaining treatment plans with patients, as well as the importance of completing prescribed treatment
- Make appointment for new and existing patients, contact patients who have not scheduled prescribed treatment
- Review all treatment plans to ensure insurance is covering correct fees, manually calculate fees if need be
- Make appointments for new and existing patients, contact existing patients who are not scheduled for prescribed treatment
- Review account balances, post payments, verify all insurances including medicaid
- Experience in pediatric dentistry, orthodontics, oral surgery as well as general dentistry
- Work closely with all doctors to ensure we deliver great patient care
- Directed and led employees and team members on effective operations, methods and procedures. Managed schedules, accepted time off requests and maintained coverage for shifts
Education
GED -
Gwinnett Technical College
Lawrenceville, GA04.2015
Skills
- Team collaboration
- Appointment scheduling
- HIPAA compliance
- Payment processing
- Time management
- Conflict resolution
- Problem solving
- Effective communication
- Insurance verification
- Office administration
- Patient scheduling
- Treatment planning
- Customer relationship management
Timeline
Treatment Coordinator
JLM DENTAL STUDIO
10.2024 - Current
Treatment Coordinator
GREAT EXPRESSIONS DENTAL
08.2017 - 10.2024
GED -
Gwinnett Technical College