Valeria Negrete Gutierrez
Monticello
Summary
Results-driven Network Communication Systems Specialist and Transmission Systems Operator with 4 years of experience in maintaining and troubleshooting military communication systems. Expertise includes operating and securing satellite, radio, and data link systems, ensuring reliable and encrypted communication in field and tactical environments. Proficient in setting up, repairing, and optimizing communication equipment, contributing to mission success by maintaining high standards of operational readiness and team coordination.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
6
6
years of professional experience
1
1
Language
Work History
Front Desk Associate
Fairfield Inn Marriott
08.2025 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
Network Systems Communications Specialist
Army National Guard
06.2021 - Current
- Responsible for installing, configuring, and maintaining communication networks and systems to ensure secure and reliable data transmission for military operations.
- Installed and configured 15+ communication systems, ensuring reliable connectivity for 200+ personnel during training exercises and day-to-day operations.
- Assisted in maintaining a network infrastructure supporting up to 100 users, achieving 98% system uptime.
- Provided troubleshooting support for network issues, helping to reduce system downtime by 20% and improving resolution times from 3 hours to 1.5 hours.
Poll Worker
Wilkinson County
05.2020 - 05.2021
- Responsible for assisting with the setup, operation, and maintenance of voting stations during elections, ensuring voters were properly registered, ballots were accurately processed, and election procedures were followed in accordance with local laws and regulations.
- Assisted in setting up and operating voting stations for local and federal elections, ensuring a smooth and efficient voting process for over 500 voters per day.
- Verified voter identification and registration status, ensuring compliance with election laws and helping to resolve any voter discrepancies.
- Maintained a secure and orderly voting environment, promptly addressing issues, and ensuring all election procedures were followed to maintain integrity and confidentiality.
Education
General Studies
Georgia Military College
05.2021
Skills
- Network Systems
- Security & Encryption
- Signal Processing
- Leadership
- Team Collaboration
Listening skills
Problem-solving skills
Office administration
Hospitality services
Time management
File management
Cash handling
Front office support
Registration
Administrative support
Timeline
Front Desk Associate
Fairfield Inn Marriott
08.2025 - Current
Network Systems Communications Specialist
Army National Guard
06.2021 - Current
Poll Worker
Wilkinson County
05.2020 - 05.2021
General Studies
Georgia Military College