Professional with significant experience in quality assurance, prepared for ensuring top-notch product standards. Strong focus on team collaboration and achieving impactful results. Dependable and flexible, adept at identifying defects, implementing corrective actions, and maintaining compliance with industry standards. Known for precision in executing test plans, excellent problem-solving skills, and strong communication with cross-functional teams.
Overview
10
10
years of professional experience
Work History
Quality Assurance Technician
Golden State Foods Conyers Ga
07.2021 - 11.2024
Conducted analyses on raw and finished products to ensure compliance with quality standars.Maintaning records of of all tests to ensure accurate information.
Calibrate equipment daily to ensure all reading is accurate.
Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
Utilized problem-solving skills to identify trends in data that indicated potential areas requiring attention or modification within the manufacturing process.
Assisted to mandatory HACCP and safety training programs.
Performed Quality floor audits.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Cashier
La Costa Meat Market
04.2018 - 08.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Pharmacy Assistant
Los Guajes Pharmacy
02.2015 - 10.2017
Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Assisted pharmacy staff with preparing medications and filling orders.
Education
High School Diploma -
BACHILLERATO 128
La Piedad, Michoacán, Mexico
07-2016
Skills
Customer Service
Problem-solving skills
Data Analysis
Multitasking
Translations (English-Spanish)
Microsoft 365
Adaptability and flexibility
Languages
English
Spanish
Bilingual or Proficient (C2)
Japanese
Elementary (A2)
Timeline
Quality Assurance Technician
Golden State Foods Conyers Ga
07.2021 - 11.2024
Cashier
La Costa Meat Market
04.2018 - 08.2019
Pharmacy Assistant
Los Guajes Pharmacy
02.2015 - 10.2017
High School Diploma -
BACHILLERATO 128
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