VALERIE JONES
Marietta
Summary
Dynamic professional with a proven track record in team management and customer service at Macy's Perimeter. Successfully coordinated events that enhanced community engagement and drove funding initiatives. Skilled in merchandising and promotion, I excel in fostering client relations and leading teams to achieve outstanding results.
Overview
32
32
years of professional experience
Work History
Full Time Parent
Stay At Home Mom
08.2006 - Current
- Coordinated school spirit nights to raise funding for charter school of 1,050 students
- Organized events for a troop of 10 Girl Scouts.
- Spearheaded parent resource group to exchange ideas on parenting, education, and community involvement
Volunteer Committee Member
Q100 Radio Station
Atlanta
10.2011 - 11.2018
- Supported program manager in organizing 200,000+letter-writing campaigns for military personnel stationed abroad.
- Managed training sessions for volunteer teams of up to 40.
Seasonal Merchandiser/Greeter
American Eagle Outfitters
Atlanta
11.2012 - 12.2012
- Managed in-store merchandising and upheld store standards.
- Greeted and directed customers to appropriate departments
Merchandiser
AEC 1 STOP BrandSmart USA
Atlanta
06.2004 - 08.2006
- Cataloged and arranged CDs and DVDs.
- Assisted customers with locating desired items within store locations.
- Arranged special orders for rare titles.
- Coordinated sales events.
Sales Associate
Macy's Perimeter Mall
Atlanta
01.2001 - 04.2003
- Demonstrated effective sales skills across various departments.
- Assisted customers with product selection, sizing and styling.
- Trained new associates as needed.
Staffing Coordinator
Macy's Perimeter
01.1999 - 12.2000
- Collaborated on staffing strategies with Operations Manager.
- Directed workflows for a team exceeding 25 contingency staff.
- Managed scheduling for 200 associates spanning 15 departments.
- Optimized overall store spending by managing staffing costs.
Sales Associate/Sales Leader
Macy's Perimeter
12.1992 - 12.1998
- Regularly outperformed set sales objectives.
- Maintained comprehensive client lists to drive repeat business.
- Managed a team of five employees.
- Collaborated with department manager on daily operations.
- Cleaned and organized display cases, shelves and aisles.
Education
MS Degree - Criminal Justice
Georgia State University
Atlanta, GA01-1992
BS Degree - Criminal Justice, Psychology
University of Tennessee At Chattanooga
Chattanooga, TN01-1990
Skills
- Customer service
- Merchandising and promotion
- Team management
- Client/Vendor relations
- Team Liaison
- Strong communication skills
Timeline
Seasonal Merchandiser/Greeter
American Eagle Outfitters
11.2012 - 12.2012
Volunteer Committee Member
Q100 Radio Station
10.2011 - 11.2018
Full Time Parent
Stay At Home Mom
08.2006 - Current
Merchandiser
AEC 1 STOP BrandSmart USA
06.2004 - 08.2006
Sales Associate
Macy's Perimeter Mall
01.2001 - 04.2003
Staffing Coordinator
Macy's Perimeter
01.1999 - 12.2000
Sales Associate/Sales Leader
Macy's Perimeter
12.1992 - 12.1998
MS Degree - Criminal Justice
Georgia State University
BS Degree - Criminal Justice, Psychology
University of Tennessee At Chattanooga
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