Valerie Stewart
Rex
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Community Manager
Strategic Management Partners
07.2021 - 11.2023
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Evaluated property conditions and recommended improvements.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Managed community within established cost constraints.
- Organized and executed launch of [two] communities.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Property Manager
HMI Property Solutions
02.2008 - 06.2021
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepared and submitted project invoices for review and approval.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Facilitated workshops to collect project requirements and user feedback.
- Developed and implemented strategic project plans to meet business objectives.
- Reported regularly to managers on project budget, progress and technical problems.
Education
Business Administration
University of Memphis
Memphis, TNSkills
- Staff Management
- Team Training
- Business Development
- Property Inspection
Certification
- [Gracehill] Training - [2023]
Timeline
Community Manager
Strategic Management Partners
07.2021 - 11.2023
Property Manager
HMI Property Solutions
02.2008 - 06.2021
Business Administration
University of Memphis
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