Vanessa James
Smyrna
Summary
Dependable professional with expertise in inventory management and customer service. Demonstrated ability to prioritize tasks, enhancing operational efficiency and ensuring compliance. Strong organizational skills combined with a commitment to data accuracy and effective communication.
Overview
8
8
years of professional experience
Work History
Inventory Clerk
Margaritaville Vacation Club
Atlanta
07.2022 - Current
- Managed inventory records for Margaritaville Vacation Club locations, ensuring up-to-date accuracy and compliance.
- Utilized inventory management software to track stock levels effectively.
- Maintained accurate records of all incoming and outgoing stock items to support inventory integrity.
- Conducted regular stock audits to ensure accuracy and compliance.
- Performed daily cycle counts and conducted physical inventory audits.
- Managed the ordering, receiving, storing, and distribution of goods in accordance with company policies.
- Organized warehouse space to enhance storage capacity and improve product accessibility.
FRONT DESK/HOUSEKEEPING MANAGER
HOLIDAY INN EXPRESS
Woodstock
06.2018 - 03.2024
- Trained new staff on hotel housekeeping procedures and standards.
- Supervised daily housekeeping operations to achieve consistent cleanliness.
- Inspected guest rooms to ensure compliance with cleanliness expectations.
- Addressed guest cleaning needs, maintaining high standards in all areas.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Put fresh linens on all beds for optimal guest comfort.
- Wiped down all appliances to uphold cleanliness standards.
- Emptied wastebaskets and disposed of trash regularly.
- Provided excellent customer service while upholding company policies.
CUSTOMER SERVICE REPRESENTATIVE/SPECIAL BILLING
BUG BUSTERS USA
Woodstock
02.2022 - 05.2023
- Resolved customer inquiries and complaints courteously, enhancing satisfaction and loyalty.
- Responded promptly to pest control requests, ensuring optimal customer satisfaction.
- Coordinated with technicians to ensure timely service delivery, improving customer experience.
- Utilized in-depth knowledge of company products to provide tailored suggestions, increasing customer engagement.
- Recommended effective treatment and prevention methods for pest issues to clients.
- Educated clients on pest prevention methods and product usage to enhance service effectiveness.
- Processed EFT payments and applied them accurately to invoices.
- Established new vendor packets to ensure adherence to company standards. and ensured compliance with company standards.
Education
High School Diploma -
Sonewall Jackson High School
Manassas, VA06-1981
Skills
- Inventory management and tracking
- Stock monitoring and reconciliation
- Order processing and logistics
- Data analysis and entry
- Microsoft Office proficiency
- Financial record keeping
- Discrepancy resolution
- Problem solving skills
- Time management strategies
- Effective communication
Timeline
Inventory Clerk
Margaritaville Vacation Club
07.2022 - Current
CUSTOMER SERVICE REPRESENTATIVE/SPECIAL BILLING
BUG BUSTERS USA
02.2022 - 05.2023
FRONT DESK/HOUSEKEEPING MANAGER
HOLIDAY INN EXPRESS
06.2018 - 03.2024
High School Diploma -
Sonewall Jackson High School