Vanessa Mendes Elliott
Augusta
Summary
Motivated professional with strong analytical and communication skills. Expertise in adapting quickly to new environments and fostering team collaboration. Committed to continuous learning and growth, with a positive attitude that contributes to team success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Records Clerk
Centurion Group
01.2025 - Current
- Optimized clinic workflow by coordinating patient appointment scheduling effectively.
- Ensured accurate patient information through proficient management of health record systems.
- Prioritized urgent cases by collaborating closely with medical staff for efficiency.
- Developed standardized procedures for complex scheduling, ensuring operational consistency.
- Maintained strict patient confidentiality by adhering to HIPAA regulations diligently.
- Enhanced patient satisfaction by managing appointments and cancellations efficiently.
Health Information Management Clerk
Piedmont Hospital
04.2024 - 12.2024
- Ensured compliance with legal requirements for birth and death certificates.
- Minimized data entry errors through meticulous information input and review.
- Enhanced customer satisfaction by providing quick and accurate responses to inquiries.
- Managed professional call handling, directing to appropriate personnel or taking messages.
- Delivered clerical support with data entry, document management, and email correspondence.
- Secured sensitive documents through proper storage and access control measures.
Medical Records Clerk
Wellpath
01.2022 - 04.2024
- Ensured accuracy and compliance of patient records with healthcare regulations.
- Enhanced data retrieval by processing medical documentation in electronic health systems.
- Managed medical records requests from providers per facility and legal requirements.
- Uploaded physician progress notes into electronic medical records for improved accessibility.
- Converted paper records into digital format, streamlining retrieval processes.
- Scanned and organized medical records, ensuring easy access for patient needs.
Medical Receptionist
Reproductive Endocrinology and Infertility Group
06.2021 - 11.2021
- Streamlined patient check-in/out processes, enhancing appointment efficiency.
- Informed patients about financial obligations before providing medical services.
- Facilitated communication among physicians, nursing staff, and medical assistants for smooth operations.
- Managed office communications by returning calls and distributing messages effectively.
- Supported patient registration and secured insurance authorizations promptly.
- Ensured strict HIPAA compliance in all patient care interactions.
Medical Office Assistant
Steward Medical Group
08.2019 - 05.2021
- Streamlined patient registration and appointment scheduling for improved efficiency.
- Verified insurance details and collected co-payments during patient check-in process.
- Generated reports and medical records using various software applications.
- Managed incoming calls, directing inquiries to medical or administrative staff promptly.
Medical Secretary II
Harvard Vanguard Medical Associates
06.2007 - 05.2016
- Streamlined workflow by managing customer service and appointment scheduling.
- Ensured cleanliness of the waiting area for a welcoming environment.
- Delivered administrative support through effective faxing, filing, and data entry.
- Trained interns, enhancing their skills and efficiency in office tasks.
- Navigated EPIC system to manage patient information and improve service delivery.
Education
High School Diploma - Health Careers
Morgan Hill Community Adult School
Morgan Hill, CA01.2001
Medical Secretary Certificate - Medical Administration
Jewish Vocational School
Boston, MA06-2016
Skills
- Insurance Verification
- Medical Terminology
- Medical Records Retrieval
- Accuracy
- Communication
- Data Entry
- Release of Information
- HIPAA Compliance
- Problem Solving
- EHR Systems
- Organizational skills
- Customer service
- Time management
- Attention to detail
- Multitasking Abilities
- Administrative functions
Certification
Medical Secretary Certificate
Timeline
Records Clerk
Centurion Group
01.2025 - Current
Health Information Management Clerk
Piedmont Hospital
04.2024 - 12.2024
Medical Records Clerk
Wellpath
01.2022 - 04.2024
Medical Receptionist
Reproductive Endocrinology and Infertility Group
06.2021 - 11.2021
Medical Office Assistant
Steward Medical Group
08.2019 - 05.2021
Medical Secretary II
Harvard Vanguard Medical Associates
06.2007 - 05.2016
High School Diploma - Health Careers
Morgan Hill Community Adult School
Medical Secretary Certificate - Medical Administration
Jewish Vocational School