Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Mercer

Oxford

Overview

13
13
years of professional experience
1
1
Certification

Work History

Delivery Courier

Roadie
Covington
02.2025 - Current
  • Communicated with customers regarding delivery status and any delays.
  • Navigated routes using GPS to ensure timely deliveries.
  • Maintained accurate records of deliveries and customer interactions.
  • Ensured packaging integrity and order accuracy before dispatching.

Property Manager

Jackie Neel
Oxford
02.2025 - Current
  • Managed tenant relations and addressed concerns in a timely manner.
  • Coordinated property maintenance and scheduled repairs with vendors.
  • Conducted property inspections to ensure compliance with safety standards.
  • Prepared lease agreements and facilitated tenant onboarding processes.
  • Assisted in marketing vacant units through online listings and showings.
  • Maintained accurate records of rent payments and lease agreements.
  • Responded to emergency maintenance requests outside regular hours.
  • Handled resident complaints and expedited maintenance requests.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.

Delivery Courier

GrubHub
Covington
01.2025 - Current
  • Delivered food orders efficiently to customers in designated areas.
  • Communicated with customers regarding delivery status and any delays.
  • Navigated routes using GPS to ensure timely deliveries.
  • Ensured packaging integrity and order accuracy before dispatching.
  • Provided exceptional customer service during interactions with clients.

Sales Associate

ADT Security
Norcross
02.2012 - 05.2015
  • Assisted customers with product selections and answered inquiries.
  • Maintained product displays to ensure a visually appealing store environment.
  • Processed transactions accurately using point-of-sale systems.
  • Organized inventory and replenished stock on shelves as needed.
  • Engaged with customers to build rapport and enhance shopping experience.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.

Education

High School Diploma -

Cornerstone Acd
Townsend, GA
01-2000

Skills

  • Route navigation
  • Delivery tracking
  • Customer communication
  • Order accuracy
  • Record keeping
  • Time management

Certification

  • Georgia Nurse Aide Training Premier Medical Careers Conyers Ga

Timeline

Delivery Courier

Roadie
02.2025 - Current

Property Manager

Jackie Neel
02.2025 - Current

Delivery Courier

GrubHub
01.2025 - Current

Sales Associate

ADT Security
02.2012 - 05.2015

High School Diploma -

Cornerstone Acd
Vanessa Mercer