Vanessa Mercer
Oxford
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Courier
Roadie
Covington
02.2025 - Current
- Communicated with customers regarding delivery status and any delays.
- Navigated routes using GPS to ensure timely deliveries.
- Maintained accurate records of deliveries and customer interactions.
- Ensured packaging integrity and order accuracy before dispatching.
Property Manager
Jackie Neel
Oxford
02.2025 - Current
- Managed tenant relations and addressed concerns in a timely manner.
- Coordinated property maintenance and scheduled repairs with vendors.
- Conducted property inspections to ensure compliance with safety standards.
- Prepared lease agreements and facilitated tenant onboarding processes.
- Assisted in marketing vacant units through online listings and showings.
- Maintained accurate records of rent payments and lease agreements.
- Responded to emergency maintenance requests outside regular hours.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Delivery Courier
GrubHub
Covington
01.2025 - Current
- Delivered food orders efficiently to customers in designated areas.
- Communicated with customers regarding delivery status and any delays.
- Navigated routes using GPS to ensure timely deliveries.
- Ensured packaging integrity and order accuracy before dispatching.
- Provided exceptional customer service during interactions with clients.
Sales Associate
ADT Security
Norcross
02.2012 - 05.2015
- Assisted customers with product selections and answered inquiries.
- Maintained product displays to ensure a visually appealing store environment.
- Processed transactions accurately using point-of-sale systems.
- Organized inventory and replenished stock on shelves as needed.
- Engaged with customers to build rapport and enhance shopping experience.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Cornerstone Acd
Townsend, GA01-2000
Skills
- Route navigation
- Delivery tracking
- Customer communication
- Order accuracy
- Record keeping
- Time management
Certification
- Georgia Nurse Aide Training Premier Medical Careers Conyers Ga
Timeline
Delivery Courier
Roadie
02.2025 - Current
Property Manager
Jackie Neel
02.2025 - Current
Delivery Courier
GrubHub
01.2025 - Current
Sales Associate
ADT Security
02.2012 - 05.2015
High School Diploma -
Cornerstone Acd